AbrahamLeanin Posted March 26, 2021 Share Posted March 26, 2021 If i power cycle the router, or reboot it via the internal GUI menus, the router reboots into factory settings. This happened for the first time when i rebooted my router after my internet went out and i usually power cycle both just to be sure. I decided to reboot it internally and got the same issue today. Im not sure what to do. I got this router at the end of 2019 i believe and its already defective. Link to comment Share on other sites More sharing options...
Netduma Liam Posted March 26, 2021 Share Posted March 26, 2021 Welcome to the forum! Sorry to hear that, what firmware are you currently running? Link to comment Share on other sites More sharing options...
AbrahamLeanin Posted March 26, 2021 Author Share Posted March 26, 2021 3 hours ago, Netduma Liam said: Welcome to the forum! Sorry to hear that, what firmware are you currently running? Hello liam, i appreciate your response, after i called Netgear yesterday i was told that it was a hardware failure and they offered to sell me another router. After i declined i got to digging and found a similar post. i am now running 2.3.2.120 This seems to have fixed the issue. When i did the firmware updated through the GUI, i still had the issues with whatever netgear pushed to my router automatically. I believe i have resolved the issue as of late last night. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 26, 2021 Administrators Share Posted March 26, 2021 That's great to hear, thanks for the update, keep us posted on how you get on! Link to comment Share on other sites More sharing options...
turbosi92 Posted March 27, 2021 Share Posted March 27, 2021 I'm getting this exact same issue right now. XR500, 120 firmware and overnight i lost all internet again. Reboot only makes the router start up as a new router. I can go through that setup and get in the router but when I do anything that requires a reboot, it starts over. I've even tried to install the config i save for 120 and it just starts over. I'm at my wits end with the F'ing thing. So far its extremely unstable and i just can't have that. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 27, 2021 Administrators Share Posted March 27, 2021 1 hour ago, turbosi92 said: I'm getting this exact same issue right now. XR500, 120 firmware and overnight i lost all internet again. Reboot only makes the router start up as a new router. I can go through that setup and get in the router but when I do anything that requires a reboot, it starts over. I've even tried to install the config i save for 120 and it just starts over. I'm at my wits end with the F'ing thing. So far its extremely unstable and i just can't have that. I've replied to your topic Link to comment Share on other sites More sharing options...
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