arky_4 Posted March 25, 2021 Share Posted March 25, 2021 Hi I'm getting this error a lot for some reason uncaught security error: failed to construct websocket: an insecure websocket connection may not be initiated from a page loaded over HTTPS. This happens in Ping Heatmap, connection benchmark maybe others but haven't tried. Everything is very slow to respond. Im currently on V2.3.2.104-DumaOS3.0-Beta Will an update to the latest firmware fix this? will I lose my settings? Cheers Link to comment Share on other sites More sharing options...
Netduma Liam Posted March 25, 2021 Share Posted March 25, 2021 I'd recommend ensuring you're up-to-date on firmware and perform a factory reset after the upgrade, this will however mean you'll need to setup the router again. Link to comment Share on other sites More sharing options...
arky_4 Posted March 25, 2021 Author Share Posted March 25, 2021 Can you confirm what the latest firmware should be for RX500? On the main page it says v2.3.2.66 My friend has downloaded the following from Netgear v2.3.2.114-DumaOS3.0.203 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 25, 2021 Administrators Share Posted March 25, 2021 The latest beta version can be found here (.120) https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-Firmware-v2-3-2-120-XR500/m-p/2076040 The latest non-beta version is .114 (not the beta version Link to comment Share on other sites More sharing options...
arky_4 Posted March 25, 2021 Author Share Posted March 25, 2021 Thanks Fraser presume I do factory reset then install that version? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 25, 2021 Administrators Share Posted March 25, 2021 Install it and then do a factory reset Link to comment Share on other sites More sharing options...
arky_4 Posted March 27, 2021 Author Share Posted March 27, 2021 Hi Fraser, I have done that now. Couple of things... Connection Benchmark - click run but nothing happens. The loading symbol happens but it doesnt start the test. Ping heatmap - when selecting anything you hit ping but nothing happens. Any suggestions? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 27, 2021 Administrators Share Posted March 27, 2021 Are you using an Adblocker on the web browser at all? What is the model of the modem/router the R2 is connected to? Link to comment Share on other sites More sharing options...
arky_4 Posted March 27, 2021 Author Share Posted March 27, 2021 No adblocker. It’s a RX500 it connects straight to antenna (black box) Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 27, 2021 Administrators Share Posted March 27, 2021 Are you using IPv6, VLAN, PPPoE or anything like that? In DNS settings change it to 8.8.8.8 and see if it works then please Link to comment Share on other sites More sharing options...
arky_4 Posted March 27, 2021 Author Share Posted March 27, 2021 No IPv6 or VLAN but PPPoE. I already have DNS as 8.8.8.8 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 27, 2021 Administrators Share Posted March 27, 2021 It could be PPPoE, do you have access to another router you could put before the XR to handle PPPoE and see if it works that way? If so then we can reproduce and resolve that Link to comment Share on other sites More sharing options...
arky_4 Posted March 27, 2021 Author Share Posted March 27, 2021 It won’t be it’s been fine previously Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 27, 2021 Administrators Share Posted March 27, 2021 Could you reupgrade to the same firmware please - no need to reset and then see if it works? Link to comment Share on other sites More sharing options...
arky_4 Posted April 1, 2021 Author Share Posted April 1, 2021 Yeah ill have another go when I get a chance Netduma Fraser 1 Link to comment Share on other sites More sharing options...
arky_4 Posted April 3, 2021 Author Share Posted April 3, 2021 HI @Netduma Fraser, I've reinstalled the firmware: XR500-V2.3.2.120 Unfortunately i'm getting the same results. Benchmark spins when you try to start then does nothing. Ping Heatmap does nothing Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 3, 2021 Administrators Share Posted April 3, 2021 Just to double check, are you accessing the interface using HTTPS or HTTP? Link to comment Share on other sites More sharing options...
arky_4 Posted April 3, 2021 Author Share Posted April 3, 2021 looks to be HTTPS Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 3, 2021 Administrators Share Posted April 3, 2021 Okay don't do that, connect via http://routerlogin.net or http://192.168.1.1 and see whether the error disappears arky_4 1 Link to comment Share on other sites More sharing options...
arky_4 Posted April 3, 2021 Author Share Posted April 3, 2021 there we go! no sure its reverted to https Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 3, 2021 Administrators Share Posted April 3, 2021 Great to hear that! It shouldn't revert unless you have a browser extension that forces HTTPS Link to comment Share on other sites More sharing options...
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