Netduma Can't connect to Internet/OS slow

[Trigga]

Hello everybody,

 

I'm having difficulties with my new Netduma R2 router i just got, while setting the router up, I mistakenly turned off  "Wifi 2.4Ghz/5Ghz" options and hit 'save changes'. Got kicked off the wifi obviously, couldn't connect to wifi no more, can't run ethernet cord cause the modem/router is way too far from my PC setup. Decided to hard factory reset through the back of router, I kept the router plugged in during reset. After router reset, everytime I entered wifi password "can't connect to network", I resetted all network connections, tried it again and couldn't connect. Did the increment trick, it worked I got to DumaOS, now it says the router is not connected to the internet and everything loads extremely slow compared to the first time. 

 

Tried to be as detail as I can, want to get this to work. Dumb mistake on disabling wifi, was poking around and getting familiar with the OS. If anybody can help thanks! 

 

EDIT: The only light thats not on, on the Netduma R2 is the "online" light/ the light next to power light. everything else is lit up(obviously not the ethernet ports)

EDIT2: Did another factory reset and DUMAOS is back to normal speed, still can't connect to internet even after setup. 

EDIT3: My ISP is Comcast, I have to Broadband channels, 2.4Ghz and 5.4Ghz. The 5.4Ghz usually the one that works, but in Duma its connecting to the 2.4Ghz. what gives?

EDIT4: I Got it to work!! had to change the ethernet ports. But still i want to switch from 2.4ghz broadband channel to 5.4 Ghz. Anybody know how to do that? 

EDIT 5: Welp it stopped working again, can't connect to internet. 

[Netduma Liam]

Welcome to the forum!

Good work on your troubleshooting thus far.

What are you seeing now? Does the R2 show as having a WAN IP in System information? If you connect directly to the modem and go to it's interface, what information can you see about the R2?

[Trigga]

8 hours ago, Netduma Liam said:

Welcome to the forum!

Good work on your troubleshooting thus far.

What are you seeing now? Does the R2 show as having a WAN IP in System information? If you connect directly to the modem and go to it's interface, what information can you see about the R2?

I left it alone overnight, woke up and its working fully now, even got 5.4ghz channel. 

To answer your question: yes it shows having a WAN IP in system information, what else should I provide for you? I know this internet problem is bound to happen again, do you know what steps i can take to fix it if it does happen again?

[Netduma Fraser]

What is the model of the modem/router the R2 is connected to? If possible it would be best to give the R2 a static/reserved IP on that router which will help prevent the disconnects.