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Internet not working


97LH

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Morning,

I’ve woken up to my internet not working again but the dumaos software is fine. I previously did a full reset on the router but I can’t afford to keep doing this every few days. 

wired and wireless  not working...

my isp confirmed the connection is fine from their end.

any tips I should follow to get it working again?

image.jpg

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  On 3/16/2021 at 9:09 AM, 97LH said:

Morning,

I’ve woken up to my internet not working again but the dumaos software is fine. I previously did a full reset on the router but I can’t afford to keep doing this every few days. 

wired and wireless  not working...

my isp confirmed the connection is fine from their end.

any tips I should follow to get it working again?

image.jpg

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Have you tried the reboot option in the DumaOS to see if it gets back up the signal? Only takes a bout 2-3 min.

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  On 3/16/2021 at 9:09 AM, 97LH said:

Morning,

I’ve woken up to my internet not working again but the dumaos software is fine. I previously did a full reset on the router but I can’t afford to keep doing this every few days. 

wired and wireless  not working...

my isp confirmed the connection is fine from their end.

any tips I should follow to get it working again?

Expand  

What firmware version are you on? What is your exact physical setup - are you using a pure modem (no wifi) or a modem/router (with WiFi) to connect the R2 to the internet? Is the R2 getting a WAN IP on the System Information page?

  On 3/16/2021 at 2:22 PM, oinag said:

this happened to me while i was in a game and it does it almost every day the internet would randomly shut up 

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@oinag we will reply to your topic, no need to post in others, we'll get you sorted.

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