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Geo Filter not working, can not even delete a device or set up a location


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Hi I am having some issues with the Geo-filter, I can not set up my location or even delete a device, I have change my computer to a Playstation, I have reset the R2 and it is the same, I have restart everything.

when I try to add a new device i got a error message "Unable to instal because some filters are overlaping" 

 

something that it changes when I reset the R2 is the wifi password changed, is not the same as in the label at the back anymore, how is this possible?

 

geo location.png

Sin título.png

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Welcome the the forum!

The password changing after a reset is something we're aware of and working on a fix for, sorry about that.

Are you getting the same error in all browsers/incognito windows? Have you tried clearing browser cache etc?

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Thanks for the answer sorry for the late answer I have been busy and really have not had time to check the router at all, well what I did I change the firmware version for the old one and I think was working properly but not the 5G, I upgrade again to the lates version and change browser and all was working good aparently anyway I was testing the Geolocation and I could not connect to the US servers (but thats another point)

 

today I start downloading something from my xbox and then I wanted to play something on the PC but I was to laggy, so decided to open the QoS to change the parameters and I can not open, it stay there, I can not open either connecntion benchmark, device manager etc...  

qoS.png

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  • 1 month later...
On 3/17/2021 at 1:57 AM, Netduma Liam said:

Welcome the the forum!

The password changing after a reset is something we're aware of and working on a fix for, sorry about that.

Are you getting the same error in all browsers/incognito windows? Have you tried clearing browser cache etc?

Hi have you fix the password isuue?

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11 hours ago, Irving Rodriguez said:

Hi have you fix the password isuue?

Not yet but you can use the password conversion method here to find out what the password is: http://support.netduma.com/en/support/solutions/articles/16000117883-i-ve-received-the-r2-but-the-wifi-password-doesn-t-work

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