Irving Rodriguez Posted March 16, 2021 Share Posted March 16, 2021 Hi I am having some issues with the Geo-filter, I can not set up my location or even delete a device, I have change my computer to a Playstation, I have reset the R2 and it is the same, I have restart everything. when I try to add a new device i got a error message "Unable to instal because some filters are overlaping" something that it changes when I reset the R2 is the wifi password changed, is not the same as in the label at the back anymore, how is this possible? Link to comment Share on other sites More sharing options...
Netduma Liam Posted March 16, 2021 Share Posted March 16, 2021 Welcome the the forum! The password changing after a reset is something we're aware of and working on a fix for, sorry about that. Are you getting the same error in all browsers/incognito windows? Have you tried clearing browser cache etc? Link to comment Share on other sites More sharing options...
Irving Rodriguez Posted March 19, 2021 Author Share Posted March 19, 2021 Thanks for the answer sorry for the late answer I have been busy and really have not had time to check the router at all, well what I did I change the firmware version for the old one and I think was working properly but not the 5G, I upgrade again to the lates version and change browser and all was working good aparently anyway I was testing the Geolocation and I could not connect to the US servers (but thats another point) today I start downloading something from my xbox and then I wanted to play something on the PC but I was to laggy, so decided to open the QoS to change the parameters and I can not open, it stay there, I can not open either connecntion benchmark, device manager etc... Link to comment Share on other sites More sharing options...
Netduma Liam Posted March 19, 2021 Share Posted March 19, 2021 OK thank you, did you factory reset after upgrading again? That will help clear out low-level code from the previous firmware and may help with your issue. Link to comment Share on other sites More sharing options...
Irving Rodriguez Posted April 23, 2021 Author Share Posted April 23, 2021 On 3/17/2021 at 1:57 AM, Netduma Liam said: Welcome the the forum! The password changing after a reset is something we're aware of and working on a fix for, sorry about that. Are you getting the same error in all browsers/incognito windows? Have you tried clearing browser cache etc? Hi have you fix the password isuue? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 24, 2021 Administrators Share Posted April 24, 2021 11 hours ago, Irving Rodriguez said: Hi have you fix the password isuue? Not yet but you can use the password conversion method here to find out what the password is: http://support.netduma.com/en/support/solutions/articles/16000117883-i-ve-received-the-r2-but-the-wifi-password-doesn-t-work Link to comment Share on other sites More sharing options...
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