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Geo Filter not working, can not even delete a device or set up a location


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Posted

Hi I am having some issues with the Geo-filter, I can not set up my location or even delete a device, I have change my computer to a Playstation, I have reset the R2 and it is the same, I have restart everything.

when I try to add a new device i got a error message "Unable to instal because some filters are overlaping" 

 

something that it changes when I reset the R2 is the wifi password changed, is not the same as in the label at the back anymore, how is this possible?

 

geo location.png

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Posted

Welcome the the forum!

The password changing after a reset is something we're aware of and working on a fix for, sorry about that.

Are you getting the same error in all browsers/incognito windows? Have you tried clearing browser cache etc?

Posted

Thanks for the answer sorry for the late answer I have been busy and really have not had time to check the router at all, well what I did I change the firmware version for the old one and I think was working properly but not the 5G, I upgrade again to the lates version and change browser and all was working good aparently anyway I was testing the Geolocation and I could not connect to the US servers (but thats another point)

 

today I start downloading something from my xbox and then I wanted to play something on the PC but I was to laggy, so decided to open the QoS to change the parameters and I can not open, it stay there, I can not open either connecntion benchmark, device manager etc...  

qoS.png

Posted

OK thank you, did you factory reset after upgrading again? That will help clear out low-level code from the previous firmware and may help with your issue.

  • 1 month later...
Posted
On 3/17/2021 at 1:57 AM, Netduma Liam said:

Welcome the the forum!

The password changing after a reset is something we're aware of and working on a fix for, sorry about that.

Are you getting the same error in all browsers/incognito windows? Have you tried clearing browser cache etc?

Hi have you fix the password isuue?

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