Administrators Netduma Fraser Posted March 24, 2021 Administrators Share Posted March 24, 2021 48 minutes ago, Ash said: correct the advanced option fails and the normal set up doesnt work either What is your exact physical setup i.e. what is your R2 connected to? Do you use PPPoE or anything like that? Link to comment Share on other sites More sharing options...
Ash Posted March 24, 2021 Share Posted March 24, 2021 18 hours ago, Netduma Fraser said: What is your exact physical setup i.e. what is your R2 connected to? Do you use PPPoE or anything like that? R2 is connect to by router in bridge mode Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 24, 2021 Administrators Share Posted March 24, 2021 Are you using IPv6? If so can you disable this from LAN/WAN please and try the test again Link to comment Share on other sites More sharing options...
Ash Posted March 25, 2021 Share Posted March 25, 2021 On 3/24/2021 at 6:49 PM, Netduma Fraser said: Are you using IPv6? If so can you disable this from LAN/WAN please and try the test again I did this and it works but then Stops working which is odd. I have also been reading other people’s post regarding not getting full internet speeds via lan cable what’s the best fix ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 25, 2021 Administrators Share Posted March 25, 2021 34 minutes ago, Ash said: I did this and it works but then Stops working which is odd. I have also been reading other people’s post regarding not getting full internet speeds via lan cable what’s the best fix ? So it completes one who test for example, gives you the results, you do it again and it doesn't work? What speeds are you expecting, what do you get and where are you testing? Link to comment Share on other sites More sharing options...
Ash Posted March 25, 2021 Share Posted March 25, 2021 yep its completing one and after that it isnt working. I should be getting 1GB up and down. however I am getting roughly avg 900mps down and avg 750 up Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 25, 2021 Administrators Share Posted March 25, 2021 If you leave it 5 minutes between tests does it complete both times? That's likely the maximum you will get with the R2 with QoS on, if you disable it fully you may be able to get higher. Link to comment Share on other sites More sharing options...
Ash Posted March 25, 2021 Share Posted March 25, 2021 2 minutes ago, Netduma Fraser said: If you leave it 5 minutes between tests does it complete both times? That's likely the maximum you will get with the R2 with QoS on, if you disable it fully you may be able to get higher. Okay I will try with gaps. with it on disable it’s the same Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 26, 2021 Administrators Share Posted March 26, 2021 Okay keeps us posted please. That will be the max then which isn't too bad! Link to comment Share on other sites More sharing options...
Ash Posted March 26, 2021 Share Posted March 26, 2021 42 minutes ago, Netduma Fraser said: Okay keeps us posted please. That will be the max then which isn't too bad! I will do... it’s not bad however it would be nice to have access to my full internet speeds Link to comment Share on other sites More sharing options...
Ash Posted April 4, 2021 Share Posted April 4, 2021 hey guys, my rap isnt loading on any of the pages on my screen. Also i am unable to use the filter button on my geo filters. I have clicked it but nothing happens. I had a filter on before but that seems to have disappeared. When I am loading in to game the servers are not coming up or showing me what server i am trying to connect to or i have connected to. as you can see below i am loading in to game but no server is showing Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 4, 2021 Administrators Share Posted April 4, 2021 You don't have a device added to the Geo-Filter in that screenshot so that's why you're not seeing anything. Do you mean the filter doesn't work when you have it added using CoD PC? What pages specifically aren't loading? Link to comment Share on other sites More sharing options...
Ash Posted April 4, 2021 Share Posted April 4, 2021 1 hour ago, Netduma Fraser said: You don't have a device added to the Geo-Filter in that screenshot so that's why you're not seeing anything. Do you mean the filter doesn't work when you have it added using CoD PC? What pages specifically aren't loading? I can not add device to the geo filter the button doesn't work. When i click the button nothing happens. I had my PC set on the filter however as of today it has stopped working Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 4, 2021 Administrators Share Posted April 4, 2021 Right click the Geo-Filter page, go to Inspect Element, on the panel that appears click Network, toggle on the disable cache, then on the browser refresh button click and hold that until options appear, then click on the bottom and try and add the device again Link to comment Share on other sites More sharing options...
Ash Posted April 4, 2021 Share Posted April 4, 2021 I would have tried that but i can not login it isnt loading at all Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 4, 2021 Administrators Share Posted April 4, 2021 Do what I said above and it should help to load the page as well Link to comment Share on other sites More sharing options...
Ash Posted April 4, 2021 Share Posted April 4, 2021 37 minutes ago, Netduma Fraser said: Do what I said above and it should help to load the page as well i cant even access any of the pages on the netduma Link to comment Share on other sites More sharing options...
Ash Posted April 4, 2021 Share Posted April 4, 2021 Just now, Ash said: i cant even access any of the pages on the netduma its showing the loading sign only from the pic i attached Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 4, 2021 Administrators Share Posted April 4, 2021 43 minutes ago, Ash said: its showing the loading sign only from the pic i attached Email [email protected] with this link and your order number and we can organize a replacement for you. https://forum.netduma.com/topic/35419-qos-high-ping/?do=findComment&comment=301743 Link to comment Share on other sites More sharing options...
Ash Posted April 4, 2021 Share Posted April 4, 2021 1 hour ago, Netduma Fraser said: Email [email protected] with this link and your order number and we can organize a replacement for you. https://forum.netduma.com/topic/35419-qos-high-ping/?do=findComment&comment=301743 Thanks will do. Link to comment Share on other sites More sharing options...
Ash Posted April 6, 2021 Share Posted April 6, 2021 On 4/4/2021 at 11:09 PM, Ash said: Thanks will do. I have sent an email but have not heard anything back as of yet. Any way to check ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 6, 2021 Administrators Share Posted April 6, 2021 They've just come back to the office today and had a huge backlog so you'll likely receive a response tomorrow, if not let me know and I can chase it Link to comment Share on other sites More sharing options...
Ash Posted April 6, 2021 Share Posted April 6, 2021 39 minutes ago, Netduma Fraser said: They've just come back to the office today and had a huge backlog so you'll likely receive a response tomorrow, if not let me know and I can chase it Thank you Link to comment Share on other sites More sharing options...
Ash Posted April 9, 2021 Share Posted April 9, 2021 On 4/6/2021 at 7:34 PM, Netduma Fraser said: They've just come back to the office today and had a huge backlog so you'll likely receive a response tomorrow, if not let me know and I can chase it Hi Fraser, I got my replacement thank you Link to comment Share on other sites More sharing options...
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