poggersman Posted March 11, 2021 Posted March 11, 2021 My Duma has had the wifi stop like 2 days in 1 day and I had to reset the router and modem and it wouldn't work after the first reset 😕
Netduma Liam Posted March 11, 2021 Posted March 11, 2021 Sorry to hear this! Is it just the Wi-Fi that you're having an issue with? Are you able to access the interface when the Wi-Fi drops occur?
poggersman Posted March 11, 2021 Author Posted March 11, 2021 nah the lights would keep blinking but the internet would be out idk why
Administrators Netduma Fraser Posted March 11, 2021 Administrators Posted March 11, 2021 Hey, welcome to the forum! Have you changed any of the WiFi settings at all other than the SSID name and password? Do you notice it happening on wired devices as well? What is your exact physical setup? What is the model of the modem/router your R2 is connected to?
poggersman Posted March 12, 2021 Author Posted March 12, 2021 no i have not it happens on my pc that i use ethernet on In the setup i unplugged my old router, reset my modem then plugged in the duma r2 like the old routerÂ
Administrators Netduma Fraser Posted March 12, 2021 Administrators Posted March 12, 2021 What is your exact modem model? Is it more stable if you do modem > old router > R2?
poggersman Posted March 13, 2021 Author Posted March 13, 2021 Â i dont know the exact model but its arris modem the internet just went out again btw Â
poggersman Posted March 13, 2021 Author Posted March 13, 2021 the lights and stuff were blinking and what not but the internet went out then I had to reboot and wait about 12 minutesÂ
Administrators Netduma Fraser Posted March 13, 2021 Administrators Posted March 13, 2021 Have you tried modem > old router > R2 yet to see if that prevents the disconnects?
Administrators Netduma Fraser Posted March 13, 2021 Administrators Posted March 13, 2021 So connect your old router to the modem, connect the R2 to the old router and then see whether the disconnects are as frequent/if they stop
poggersman Posted March 16, 2021 Author Posted March 16, 2021 it still does a daily reset and internet shuts off  Â
poggersman Posted March 16, 2021 Author Posted March 16, 2021 it messes me up because i need internet for important things Â
Administrators Netduma Fraser Posted March 16, 2021 Administrators Posted March 16, 2021 On the old router give the R2 a static/reserved IP address and put that address in the DMZ. Then reboot the R2 from the interface please and see if it is more stable.
poggersman Posted March 16, 2021 Author Posted March 16, 2021 is there like a video or something  on how to do this because I don't know how
Administrators Netduma Fraser Posted March 16, 2021 Administrators Posted March 16, 2021 That depends on what the old router is, copy the WAN IP from the R2 System Information page. Access the old router interface, the DMZ is probably in Firewall, WAN/LAN or Security settings and then paste the IP in and apply.
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