Guardian21 Posted March 9, 2021 Share Posted March 9, 2021 I have frontier fiber internet and i pay and receive 1000 /1000 and im getting those speeds on the router First of wall i can use netduma directly with the modem so i have to connect it behind the router. Its works but my speeds are capped at 100 /100 I dont know what else to do. Thanks! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 9, 2021 Administrators Share Posted March 9, 2021 Hey, welcome to the forum! Could you provide a screenshot of the Device Manager table view please? (Click the 3 line menu) Link to comment Share on other sites More sharing options...
Guardian21 Posted March 11, 2021 Author Share Posted March 11, 2021 Attached is the screenshot Link to comment Share on other sites More sharing options...
Musinho Posted March 11, 2021 Share Posted March 11, 2021 Hi @Guardian21 please try that, click on the three dots on the top of the right in your router menu: click on advanced/ networkconnection speed change here you can do a quick test or you set it up manually and type 1000 download and 1000 upload. I think here is the issue. Please let me know if it worked. cheers Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 11, 2021 Administrators Share Posted March 11, 2021 The screenshot is a bit too small - for the Internet row does it say the link speed is 100Mbits? Link to comment Share on other sites More sharing options...
Guardian21 Posted March 15, 2021 Author Share Posted March 15, 2021 On 3/11/2021 at 1:05 AM, Musinho said: Hi @Guardian21 please try that, click on the three dots on the top of the right in your router menu: click on advanced/ networkconnection speed change here you can do a quick test or you set it up manually and type 1000 download and 1000 upload. I think here is the issue. Please let me know if it worked. cheers I already tried that and it doesn't work Link to comment Share on other sites More sharing options...
Guardian21 Posted March 15, 2021 Author Share Posted March 15, 2021 On 3/11/2021 at 7:38 AM, Netduma Fraser said: The screenshot is a bit too small - for the Internet row does it say the link speed is 100Mbits? Yes it does. ive even tried going into my main router and forcing 1000/1000 full duplex and its stops working only way it works is auto config and gets 100/100 Link to comment Share on other sites More sharing options...
Musinho Posted March 16, 2021 Share Posted March 16, 2021 Hi @Guardian21 and with your normal modem/router you have the full speed? cheers Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 16, 2021 Administrators Share Posted March 16, 2021 20 hours ago, Guardian21 said: Yes it does. ive even tried going into my main router and forcing 1000/1000 full duplex and its stops working only way it works is auto config and gets 100/100 Okay then that could be an ethernet cable issue, do you have another that you can try connecting the two with to see if it changes to 1000Mbits and then see whether you get your speeds? Link to comment Share on other sites More sharing options...
Guardian21 Posted March 20, 2021 Author Share Posted March 20, 2021 On 3/16/2021 at 12:39 AM, Musinho said: Hi @Guardian21 and with your normal modem/router you have the full speed? cheers Yes i am full speed Link to comment Share on other sites More sharing options...
Guardian21 Posted March 20, 2021 Author Share Posted March 20, 2021 On 3/16/2021 at 8:23 AM, Netduma Fraser said: Okay then that could be an ethernet cable issue, do you have another that you can try connecting the two with to see if it changes to 1000Mbits and then see whether you get your speeds? Yes i already tried multiple ones and thats not it. when i plug into main router. it gets 1000 into netduma - 100/100 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 20, 2021 Administrators Share Posted March 20, 2021 I will have a developer take a look then, please ensure: Remote support is enabled in R2 WAN Settings You remove any port forwarding rules on the R2 Your modem/router has been set up to ensure devices on the R2 receive an open NAT Once you've done that please post back and I'll pass it on to a dev to take a look next week. Link to comment Share on other sites More sharing options...
Densha-Warrior Posted March 20, 2021 Share Posted March 20, 2021 that's strange! Link to comment Share on other sites More sharing options...
Guardian21 Posted March 24, 2021 Author Share Posted March 24, 2021 On 3/20/2021 at 3:53 PM, Netduma Fraser said: I will have a developer take a look then, please ensure: Remote support is enabled in R2 WAN Settings You remove any port forwarding rules on the R2 Your modem/router has been set up to ensure devices on the R2 receive an open NAT Once you've done that please post back and I'll pass it on to a dev to take a look next week. Completed. Please let me know when youd like to take a look. Thanks Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 24, 2021 Administrators Share Posted March 24, 2021 14 hours ago, Guardian21 said: Completed. Please let me know when youd like to take a look. Thanks Now you have done this the dev can take a look at any time, nothing to do on your part. I will let you know once they have managed to access it Link to comment Share on other sites More sharing options...
Guardian21 Posted March 26, 2021 Author Share Posted March 26, 2021 On 3/24/2021 at 8:34 AM, Netduma Fraser said: Now you have done this the dev can take a look at any time, nothing to do on your part. I will let you know once they have managed to access it Ok sounds good let me know Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Guardian21 Posted March 29, 2021 Author Share Posted March 29, 2021 On 3/24/2021 at 8:34 AM, Netduma Fraser said: Now you have done this the dev can take a look at any time, nothing to do on your part. I will let you know once they have managed to access it any update? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 30, 2021 Administrators Share Posted March 30, 2021 I've chased the dev to take a look and will get back to you as soon as I can Link to comment Share on other sites More sharing options...
Guardian21 Posted March 31, 2021 Author Share Posted March 31, 2021 On 3/30/2021 at 8:36 AM, Netduma Fraser said: I've chased the dev to take a look and will get back to you as soon as I can ok thnx Link to comment Share on other sites More sharing options...
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