kBOTTY4242 Posted February 25, 2021 Share Posted February 25, 2021 I just bought the R2, and I followed the setup instructions, but when I connect to the Netduma wi-fi, it has no internet connection. I called ATnT to try and get my router's ports unlocked but that didnt help either. Maybe I just contact the Netduma manufacturers? Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 25, 2021 Share Posted February 25, 2021 Welcome to the forum! Have you been through the initial setup? You won't have internet access until you've done this. Link to comment Share on other sites More sharing options...
kBOTTY4242 Posted February 25, 2021 Author Share Posted February 25, 2021 What I did was the first few steps on the manual. I unplugged my router, and plugged the NETDUMA into the port and then I powered everything on again. I even had ATNT unlocks the Ports on my router. Still no internet connection Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 25, 2021 Administrators Share Posted February 25, 2021 Just to confirm - did you complete the setup wizard after accessing the interface? Link to comment Share on other sites More sharing options...
kBOTTY4242 Posted February 25, 2021 Author Share Posted February 25, 2021 I dont know what the setup wizard is. I went to type in r:/ [IP address] in my browser for the next step of setup but i had no internet Link to comment Share on other sites More sharing options...
kBOTTY4242 Posted February 25, 2021 Author Share Posted February 25, 2021 correction: it was dumaos/[IP address]. Maybe i should be on my own internet not the netduma internet? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 25, 2021 Administrators Share Posted February 25, 2021 You don't need an internet connection to access the interface/go through the setup wizard, go to http://192.168.77.1 does that take you to the interface? Link to comment Share on other sites More sharing options...
kBOTTY4242 Posted February 25, 2021 Author Share Posted February 25, 2021 I found my problem: I needed to type dumaos/ OR the IP not both at the same time. Thanks Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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