boomeraudio Posted February 15, 2021 Share Posted February 15, 2021 Hi all Looking for some support with the Hybrid VPN setup/configuration. I’ve configured my VPN Unlimited using the config file (copy and pasted) using the global UN and Password from VPN Unlimited. It successfully connects via the logs. I then add a device and do not filter services so that the VPN should be operating at all times on the device. The IP address, however, before and after adding remains the same. It is not masking my IP. Has anyone run into this issue before? Thanks! Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 15, 2021 Share Posted February 15, 2021 Welcome to the forum! By 'do not filter these services' do you mean 'do not VPN these services'? What version are you currently running? Where are you checking your IP to see if it has changed? Link to comment Share on other sites More sharing options...
boomeraudio Posted February 15, 2021 Author Share Posted February 15, 2021 4 minutes ago, Netduma Liam said: Welcome to the forum! By 'do not filter these services' do you mean 'do not VPN these services'? What version are you currently running? Where are you checking your IP to see if it has changed? Thanks - appreciate the warm welcome. Yes - sorry I mean 'do NOT VPN these services'. The router version is 2.3.2.114 and I check the IP multiple places - https://www.whatismyip.com, https://www.whatismyip.net The only other thing I can think of that's causing this is the EX800 range extender not being set up with VPN but even when I add that to the list, I still get the same results on the devices I add that are running through the EX800. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 15, 2021 Administrators Share Posted February 15, 2021 Hey, welcome to the forum! The IP address can be cached which may be what is happening here, reboot the devices in question and then check the IP, have they changed? Link to comment Share on other sites More sharing options...
boomeraudio Posted February 15, 2021 Author Share Posted February 15, 2021 6 hours ago, Netduma Fraser said: Hey, welcome to the forum! The IP address can be cached which may be what is happening here, reboot the devices in question and then check the IP, have they changed? Just tried rebooting the devices - no luck... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 15, 2021 Administrators Share Posted February 15, 2021 Okay in Internet Setup change the DNS to use the VPN IP address, does that then make the IP change? Link to comment Share on other sites More sharing options...
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