One go Posted February 4, 2021 Share Posted February 4, 2021 My XR1000 after some time (1 week or so) the GUI stops responding. I have tried deleting the cache and multiple browsers, using the IP instead of routerlogin.net, etc... I have even opened a case in netgear.com but they just send me to a help page and don't go into the case at all... Anyone has this issue? How can we open a bug to fix it? Link to comment Share on other sites More sharing options...
CRarsenxL Posted February 4, 2021 Share Posted February 4, 2021 Yep I told Fraser about this same issue. Randomly happens. Fac reset and reboot don’t help Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 4, 2021 Administrators Share Posted February 4, 2021 Can you describe what happens exactly when it stops responding? Does it throw any error messages? Infinity loading? Link to comment Share on other sites More sharing options...
CRarsenxL Posted February 4, 2021 Share Posted February 4, 2021 No error message. Just infinity loading Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 4, 2021 Administrators Share Posted February 4, 2021 Does System Information load so a log file can be obtained. Link to comment Share on other sites More sharing options...
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