Das916 Posted February 2, 2021 Share Posted February 2, 2021 I’ve tried everything from factory resets multiple times to power resets and still the red screen of death people are talking about on the internet I was told to click the 3 bars in the corner but there not there nothing works Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 2, 2021 Administrators Share Posted February 2, 2021 Hey, welcome to the forum! I believe we're helping you on Twitter is that right? If so lets just stick to one platform as it will actually slow down our ability to help you. So either here or Twitter would be best. Link to comment Share on other sites More sharing options...
Das916 Posted February 2, 2021 Author Share Posted February 2, 2021 Here is better IMG_4046.MOV Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 2, 2021 Administrators Share Posted February 2, 2021 Use a different browser please and also access using 192.168.77.1 instead of DumaOS and see if you can complete the wizard that way. Link to comment Share on other sites More sharing options...
Das916 Posted February 2, 2021 Author Share Posted February 2, 2021 I have used 192.168.77.1 and used different browsers and that didn’t work Link to comment Share on other sites More sharing options...
K0NSPIRACY Posted February 2, 2021 Share Posted February 2, 2021 I’ve started having the same issue. Using R2 and accessing DumaOS via the IP and using Chrome (also tested Safari but have the same error). edit: error message reads: ”The operation is taking longer than expected. Please briefly wait before using this Rapp.” Please note that this is just during normal operation not during setup wizard. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 2, 2021 Administrators Share Posted February 2, 2021 57 minutes ago, Das916 said: I have used 192.168.77.1 and used different browsers and that didn’t work Can you provide a screenshot of what you see using the LAN IP please on a PC? Use an Incognito browser window and see if that loads it please/ 42 minutes ago, K0NSPIRACY said: I’ve started having the same issue. Using R2 and accessing DumaOS via the IP and using Chrome. edit: error message reads: ”The operation is taking longer than expected. Please briefly wait before using this Rapp.” Can you make a new topic and provide a screenshot of what you're seeing please? Link to comment Share on other sites More sharing options...
Das916 Posted February 2, 2021 Author Share Posted February 2, 2021 What web browser you recommend Link to comment Share on other sites More sharing options...
K0NSPIRACY Posted February 2, 2021 Share Posted February 2, 2021 22 minutes ago, Netduma Fraser said: Can you make a new topic and provide a screenshot of what you're seeing please? Will do. Link to comment Share on other sites More sharing options...
Das916 Posted February 2, 2021 Author Share Posted February 2, 2021 I have already sent screenshots are we gonna have a solution because I’m not happy I’ve done everything more then one time at some point you gotta know this router is faulty Link to comment Share on other sites More sharing options...
Das916 Posted February 2, 2021 Author Share Posted February 2, 2021 Same thing it’s a faulty router send another one to me Link to comment Share on other sites More sharing options...
Das916 Posted February 2, 2021 Author Share Posted February 2, 2021 I have used two different laptops a MacBook and 2 Pc’s what more do you need I’ve done everything possible on my end Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 2, 2021 Administrators Share Posted February 2, 2021 If it comes to it when can sort you out with a replacement no worries there. Can you right click the page please, go to inspect element, go to the network tab, click the disable cache option. Then click and hold the browser refresh button until it says empty cache and hard reload then select that and see if it will let you in. Link to comment Share on other sites More sharing options...
Das916 Posted February 2, 2021 Author Share Posted February 2, 2021 Ok that’s what I’m getting still Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 2, 2021 Administrators Share Posted February 2, 2021 Okay quickly reboot the router then try to access it again please through Chrome Link to comment Share on other sites More sharing options...
Das916 Posted February 2, 2021 Author Share Posted February 2, 2021 Still not working Link to comment Share on other sites More sharing options...
GBDJG Posted February 2, 2021 Share Posted February 2, 2021 1 Link to comment Share on other sites More sharing options...
GBDJG Posted February 2, 2021 Share Posted February 2, 2021 i had this couple days ago i hard reset then 3 dots and updated firmware after it was all back to normal just fresh try to update and wait. Link to comment Share on other sites More sharing options...
Das916 Posted February 2, 2021 Author Share Posted February 2, 2021 I did all that I can’t see the 3 dots Link to comment Share on other sites More sharing options...
GBDJG Posted February 2, 2021 Share Posted February 2, 2021 damn sorry.it almost looks like your missing edges of your screen how does it look on any other site? Link to comment Share on other sites More sharing options...
Das916 Posted February 2, 2021 Author Share Posted February 2, 2021 I’ve tried it on multiple devices pc Mac iOS phones android phones does the same thing Link to comment Share on other sites More sharing options...
GBDJG Posted February 2, 2021 Share Posted February 2, 2021 😞 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 2, 2021 Administrators Share Posted February 2, 2021 The second screenshot in your first post when on mobile shows 3 dots in the top right hand corner, can you see that again via mobile? Link to comment Share on other sites More sharing options...
Das916 Posted February 2, 2021 Author Share Posted February 2, 2021 Yeah I can’t click it I tried it’s behind the red screen I was trying you only can see it on a phone and I have drag it just right Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 3, 2021 Administrators Share Posted February 3, 2021 Email [email protected] please with a link to this topic and your order number and we can sort you out with a replacement. Link to comment Share on other sites More sharing options...
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