Burger100 Posted January 23, 2021 Share Posted January 23, 2021 Hi folks any advice or help please i keep getting the ethernet cable not connected on my PS4 Pro when attached to the netduma R2 intermittently, it does not matter which port its connected to on the R2 the cable is fine also. To test this i have connected the same cable straight to my Sky router and i do not get the issue this way i am wondering if this is a issue with the R2 i have also rebooted/factory reset the R2 and i am running on the most updated firmware. Any help would be greatly apricated from you good folks and i hope you are all safe and well. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 23, 2021 Administrators Share Posted January 23, 2021 This can happen with other routers as well so not sure it is an issue specific to the R2. You could try disabling QoS entirely as that would be something that could affect the packets and potentially cause it. Have you change MTU settings on the console/router? Link to comment Share on other sites More sharing options...
Burger100 Posted January 23, 2021 Author Share Posted January 23, 2021 No Fraser sir not changed anything at all i will try and disabled the QOS and get back to you thanks for the reply as always you are a credit to your company. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 23, 2021 Administrators Share Posted January 23, 2021 Okay keep us posted! Thank you for the kind words! Link to comment Share on other sites More sharing options...
Burger100 Posted January 23, 2021 Author Share Posted January 23, 2021 Your welcome Fraser you are dedicated to your work mate, right played a good few games with QOS off with no issues with disconnects then switched it back on and started to get my issue again sir. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 23, 2021 Administrators Share Posted January 23, 2021 Thanks man! Okay great, I assume you're on the .179 firmware? Is the R2 in the DMZ of the Sky Hub? Link to comment Share on other sites More sharing options...
Burger100 Posted January 23, 2021 Author Share Posted January 23, 2021 Yes Fraser Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 23, 2021 Administrators Share Posted January 23, 2021 Okay great thank you, I'll make a bug ticket for this and get back to you if any more information is required. Burger100 1 Link to comment Share on other sites More sharing options...
Burger100 Posted January 24, 2021 Author Share Posted January 24, 2021 Cheers Fraser thank you sir be safe. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 24, 2021 Administrators Share Posted January 24, 2021 25 minutes ago, Burger100 said: Cheers Fraser thank you sir be safe. And you! Burger100 1 Link to comment Share on other sites More sharing options...
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