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Geo-Filter not working


Ash

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  • Administrators
Posted

Are you saying it's Auto Pinging that Polish server? Can you provide a FULL page screenshot of what you see when you've got a game please?

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Posted
15 minutes ago, Netduma Fraser said:

Are you saying it's Auto Pinging that Polish server? Can you provide a FULL page screenshot of what you see when you've got a game please?

yes it just connects me to that everytime

Full page.jpg

  • Administrators
Posted

Follow these steps please:

  1. Completely quit the game and client, including from the system tray
  2. Remove the device from the Geo-Filter
  3. Flush the cloud
  4. Re-add the device to the Geo-Filter and choose the manual option
  5. Setup your settings with 0 Ping Assist
  6. Wait 2 minutes
  7. Boot up the game

Then see if you can see if you connect elsewhere.

Posted
7 minutes ago, Netduma Fraser said:

Follow these steps please:

  1. Completely quit the game and client, including from the system tray
  2. Remove the device from the Geo-Filter
  3. Flush the cloud
  4. Re-add the device to the Geo-Filter and choose the manual option
  5. Setup your settings with 0 Ping Assist
  6. Wait 2 minutes
  7. Boot up the game

Then see if you can see if you connect elsewhere.

Been doing this steps all night thats the full pic after doing those steps. 

Posted
18 hours ago, Netduma Fraser said:

If you disable filtering mode do you see any other servers at all?

Here is if i disable the filtrering. so something is not ok

Full page1.jpg

Full page2.jpg

Posted
2 minutes ago, Netduma Fraser said:

Where exactly are you located, in the US or EU?

EU Sweden but i tried closer to EU and same it allways goes to that server. so its not a problem of distance

  • Administrators
Posted

What game is it that you're trying to play? It's definitely wanting you on the EU servers. Are the settings always enabled before going on the game/device? Could you disable IPv6 in LAN/WAN and see if you notice a difference please?

Posted
1 hour ago, Netduma Fraser said:

What game is it that you're trying to play? It's definitely wanting you on the EU servers. Are the settings always enabled before going on the game/device? Could you disable IPv6 in LAN/WAN and see if you notice a difference please?

Warzone. i disabled IPv6. I reboted i deleted i flushed the cloud i tried with filters on filters off. yes enabled before i start the game and wait 5 min. i dont know what i can test do more. 

  • Administrators
Posted

Can you just try a factory reset please and go through the setup wizard, only adjust the Geo-Filter and leave everything else default and see if it works then please?

Posted
40 minutes ago, Netduma Fraser said:

Can you just try a factory reset please and go through the setup wizard, only adjust the Geo-Filter and leave everything else default and see if it works then please?

i did a factory reset chose call of duty and it connected me for the first time to a server that is not so close to my location. Any ide if we are able to connect to that Poland server? i get 20 ms on that but it never connects to it it just shows as an allowed server but its not connecting to it. il try US next to see if it connects

  • Administrators
Posted
1 hour ago, freak said:

i did a factory reset chose call of duty and it connected me for the first time to a server that is not so close to my location. Any ide if we are able to connect to that Poland server? i get 20 ms on that but it never connects to it it just shows as an allowed server but its not connecting to it. il try US next to see if it connects

Okay great! No that server is just for authentication, it isn't a game server. Let us know how you get on.

  • 2 weeks later...
Posted
On 2/3/2021 at 9:27 PM, freak said:

i did a factory reset chose call of duty and it connected me for the first time to a server that is not so close to my location. Any ide if we are able to connect to that Poland server? i get 20 ms on that but it never connects to it it just shows as an allowed server but its not connecting to it. il try US next to see if it connects

As Fraser said COD only wants you to connect to servers in EU. I have connect to the US servers before however i have been able to connect to the US server constantly is via a vpn. I am based in the UK. however the ping is sill really high

  • 6 months later...
Posted

only when i turn on playstation 5 it tries to ping everywhere without stopping. previously only when it found the server, it would ping it.

i tried:

geo filter deleted ps5

delete device 

add geo filter ps5

resyn cloud.

 

netduma.jpg

  • Administrators
Posted
On 9/4/2021 at 9:48 AM, misery1 said:

only when i turn on playstation 5 it tries to ping everywhere without stopping. previously only when it found the server, it would ping it.

i tried:

geo filter deleted ps5

delete device 

add geo filter ps5

resyn cloud.

Hello, welcome to the forum!

This is normal and has always happened with CoD games, when you first start up the game from your console dashboard they ping all the servers to see which you can connect to. This is why it is important to have your Geo-Filter set up the way you want prior to launching the game.

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