LordPaul 3 Posted January 16, 2021 Anyone having issues accessing this rapp within the DumaOS dash? Keeps giving the error that this "router app is not loaded yet please try again in a minute" Running DJA0231 18.1.c.0590, OS version 3.0.197 All the other apps are running fine Share this post Link to post Share on other sites
Netduma Fraser 12,782 Posted January 16, 2021 In the System Information page in the Rapp panel options change the number of retries to 5 then reboot the modem and see if it loads correctly please after that. Share this post Link to post Share on other sites
LordPaul 3 Posted January 16, 2021 Thanks. I rebooted before seeing this, and the rapp now is working. 1 Netduma Fraser reacted to this Share this post Link to post Share on other sites
LordPaul 3 Posted January 23, 2021 Issues has again happened - after 6 days of up time. Any ideas what is causing this - all other apps are working fine Share this post Link to post Share on other sites
Netduma Fraser 12,782 Posted January 23, 2021 2 hours ago, LordPaul said: Issues has again happened - after 6 days of up time. Any ideas what is causing this - all other apps are working fine Is the Rapp being used at all? If so could you let me know how many rules are added and how they're setup please? Share this post Link to post Share on other sites
LordPaul 3 Posted January 23, 2021 This is the current setup Share this post Link to post Share on other sites
Netduma Fraser 12,782 Posted January 23, 2021 Okay thank you very much for this, I'm going to have someone try to reproduce these rules as closely as possible and see if we can reproduce the issue. If not they may want to have some remote access but I'll get back to you as soon as I can on this. Share this post Link to post Share on other sites
LordPaul 3 Posted January 23, 2021 Thanks, let me know if you need anything else 1 Netduma Fraser reacted to this Share this post Link to post Share on other sites
LordPaul 3 Posted January 31, 2021 On 1/23/2021 at 11:56 PM, Netduma Fraser said: Okay thank you very much for this, I'm going to have someone try to reproduce these rules as closely as possible and see if we can reproduce the issue. If not they may want to have some remote access but I'll get back to you as soon as I can on this. Any update? Share this post Link to post Share on other sites
Netduma Fraser 12,782 Posted January 31, 2021 I've asked for an update but I believe they're still looking into this, I'll get back to you as soon as I can. Sorry for the inconvenience. Share this post Link to post Share on other sites
