Unable to access Traffic Controller

[LordPaul 3]

Anyone having issues accessing this rapp within the DumaOS dash?

Keeps giving the error that this "router app is not loaded yet  please try again in a minute"

Running  DJA0231 18.1.c.0590, OS version 3.0.197

All the other apps are running fine

[Netduma Fraser 11,825]

In the System Information page in the Rapp panel options change the number of retries to 5 then reboot the modem and see if it loads correctly please after that.

[LordPaul 3]

Thanks. I rebooted before seeing this, and the rapp now is working.

[LordPaul 3]

Issues has again happened - after 6 days of up time.

Any ideas what is causing this - all other apps are working fine

[Netduma Fraser 11,825]

2 hours ago, LordPaul said:

Issues has again happened - after 6 days of up time.

Any ideas what is causing this - all other apps are working fine

Is the Rapp being used at all? If so could you let me know how many rules are added and how they're setup please?

[LordPaul 3]

This is the current setup

[Netduma Fraser 11,825]

Okay thank you very much for this, I'm going to have someone try to reproduce these rules as closely as possible and see if we can reproduce the issue. If not they may want to have some remote access but I'll get back to you as soon as I can on this.

[LordPaul 3]

Thanks, let me know if you need anything else

[LordPaul 3]

On 1/23/2021 at 11:56 PM, Netduma Fraser said:

Okay thank you very much for this, I'm going to have someone try to reproduce these rules as closely as possible and see if we can reproduce the issue. If not they may want to have some remote access but I'll get back to you as soon as I can on this.

Any update?

[Netduma Fraser 11,825]

I've asked for an update but I believe they're still looking into this, I'll get back to you as soon as I can. Sorry for the inconvenience.