Timaloy Posted January 15, 2021 Share Posted January 15, 2021 Hello all just installed the new R2 and getting very low speeds should be on 500 getting 180 from duma os, any info on how to boost it, running virignmedia in router mode Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 15, 2021 Share Posted January 15, 2021 Welcome to the forum! Sorry to hear that, could you please go to Device manager -> Click the three line menu -> Select table view and then provide a screenshot of this page? Timaloy 1 Link to comment Share on other sites More sharing options...
Timaloy Posted February 10, 2021 Author Share Posted February 10, 2021 Hello liam really sorry for late reply been having a nightmare with my internet Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 10, 2021 Share Posted February 10, 2021 No worries, sorry I meant device manager in DumaOS, not Windows! Timaloy 1 Link to comment Share on other sites More sharing options...
despised Posted February 10, 2021 Share Posted February 10, 2021 Hello, I can also confirm I am having speed issues over WIFI. I recently upgraded my Internet to Fiber, 500mb up/down. When connected using my Mac via 5ghz WIFI, i am only receiving about 200Mb downstream, and around 150upstream via my Netduma R2. When I connect the same computer to my WIFI provided by the Internet Provider's router (Home Hub 3000) I receive around 540Mb downstream, and about ~300 upstream. There appears to be some performance related issues with the wifi connection. I should note also, WIFI is on channel 36 (appears to be alone) and the testing is being done with the equipment no more than 4 feet apart. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 10, 2021 Administrators Share Posted February 10, 2021 1 hour ago, despised said: Hello, I can also confirm I am having speed issues over WIFI. I recently upgraded my Internet to Fiber, 500mb up/down. When connected using my Mac via 5ghz WIFI, i am only receiving about 200Mb downstream, and around 150upstream via my Netduma R2. When I connect the same computer to my WIFI provided by the Internet Provider's router (Home Hub 3000) I receive around 540Mb downstream, and about ~300 upstream. There appears to be some performance related issues with the wifi connection. I should note also, WIFI is on channel 36 (appears to be alone) and the testing is being done with the equipment no more than 4 feet apart. Hey, welcome to the forum! We are aware there are improvements that need to be made to WiFi and we are working on that. The speeds you're getting currently on the version you're on is actually quite good. Link to comment Share on other sites More sharing options...
Timaloy Posted February 10, 2021 Author Share Posted February 10, 2021 5 hours ago, Netduma Liam said: No worries, sorry I meant device manager in DumaOS, not Windows! this better Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 10, 2021 Administrators Share Posted February 10, 2021 Yes that's good thanks. The speeds you're getting are you testing over ethernet or wireless? Did you enter your speeds into bandwidth settings? Link to comment Share on other sites More sharing options...
despised Posted February 10, 2021 Share Posted February 10, 2021 Connection Bell Fibe (500mb/500mb) - Speed Test from the Router (526/324) - Speed Test from MAC over DumaOS WIFI (179/95) - Speed Test from MAC connected to Home Hub 3000 WIFI (537/232) I added the last speed test to prove it's not my laptop (MacBook Pro) that is the source of the slowdown. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 10, 2021 Administrators Share Posted February 10, 2021 They're not too bad considering, other people are getting less. We're working on improving it and should have a new firmware soon that should make it better. Link to comment Share on other sites More sharing options...
despised Posted February 10, 2021 Share Posted February 10, 2021 13 minutes ago, Netduma Fraser said: They're not too bad considering, other people are getting less. We're working on improving it and should have a new firmware soon that should make it better. It's definitely not the end of the world, and if you're working on WiFi improvements, there's really not much else to add to the conversation . I guess my only followup would be when do we expect the firmware that brings these improvements? (Rough estimates are fine) Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 10, 2021 Administrators Share Posted February 10, 2021 10 minutes ago, despised said: It's definitely not the end of the world, and if you're working on WiFi improvements, there's really not much else to add to the conversation . I guess my only followup would be when do we expect the firmware that brings these improvements? (Rough estimates are fine) Don't really have an estimate but we've just finished a build today which is ready to be tested so assuming that goes well then not long! despised 1 Link to comment Share on other sites More sharing options...
Timaloy Posted February 11, 2021 Author Share Posted February 11, 2021 4 hours ago, Netduma Fraser said: Yes that's good thanks. The speeds you're getting are you testing over ethernet or wireless? Did you enter your speeds into bandwidth settings? no i didnt enter any in its showing as 335 in duma but 500 odds speedtest, and it was wired Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 11, 2021 Share Posted February 11, 2021 11 hours ago, Timaloy said: no i didnt enter any in its showing as 335 in duma but 500 odds speedtest, and it was wired OK so if you go to QoS and set the sliders to 100%, what speeds does it say next to the sliders? If completely unconfigured they'll read 1000mbps/1000mbps Timaloy 1 Link to comment Share on other sites More sharing options...
Timaloy Posted February 11, 2021 Author Share Posted February 11, 2021 56 minutes ago, Netduma Liam said: OK so if you go to QoS and set the sliders to 100%, what speeds does it say next to the sliders? If completely unconfigured they'll read 1000mbps/1000mbps yes thats right liam Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 11, 2021 Share Posted February 11, 2021 1 hour ago, Timaloy said: yes thats right liam OK, thanks, in future I'd suggest configuring these to be your actual bandwidth speeds, though I don't see why that'd have an affect in this scenario. Could you run a connection benchmark and a speedtest.net test and provide screenshots of both? Link to comment Share on other sites More sharing options...
Timaloy Posted February 11, 2021 Author Share Posted February 11, 2021 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 11, 2021 Administrators Share Posted February 11, 2021 Okay so that is pretty good! Are you sure you have 180 upload? I have Virgin media on the same plan as you and it is 500/37. So your main concern was benchmark not showing the correct speeds? That's fine you can ignore it as we need to improve that, you're getting the correct speeds. Link to comment Share on other sites More sharing options...
Timaloy Posted February 11, 2021 Author Share Posted February 11, 2021 1 hour ago, Netduma Fraser said: Okay so that is pretty good! Are you sure you have 180 upload? I have Virgin media on the same plan as you and it is 500/37. So your main concern was benchmark not showing the correct speeds? That's fine you can ignore it as we need to improve that, you're getting the correct speeds. no i sorted after, i put the same settings as speedtest.net , added all devices also benchmarking it still shows lower scores but not on speedtest Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 11, 2021 Administrators Share Posted February 11, 2021 49 minutes ago, Timaloy said: no i sorted after, i put the same settings as speedtest.net , added all devices also benchmarking it still shows lower scores but not on speedtest Okay that's fine, benchmark will show lower for the moment so as long as speedtest reports correctly then it's all good. Link to comment Share on other sites More sharing options...
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