davemarsden132 Posted January 14, 2021 Share Posted January 14, 2021 Hi All, So I am running version 1.0.0.20, and I have tried updating to the latest firmware with no luck. When I update it to the 1.0.0.36 or what ever the latest is and also tried the DumaOS3 version, my wired works fine but the WIFI seems to go mental. My phones and devices wont connect to the 2.4ghz or the 5ghz network - same username and same pwd. I get a Unable to find IP address or something on them lines - I try resetting the router, same message.. nothing works As soon as I reinstall 1.0.0.20, suddenly everything connects perfectly fine! Cheers Log.txt Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 14, 2021 Administrators Share Posted January 14, 2021 Did you perform a factory reset after upgrading? It's generally standard practice to do so to clear any old low level code from the previous versions that could cause issues. Link to comment Share on other sites More sharing options...
davemarsden132 Posted January 14, 2021 Author Share Posted January 14, 2021 Yeah done this and still getting same error message Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 14, 2021 Administrators Share Posted January 14, 2021 On your device forget the WiFi network and then re-enter the password, does it then successfully connect? Link to comment Share on other sites More sharing options...
davemarsden132 Posted January 14, 2021 Author Share Posted January 14, 2021 Nope ive tried pretty much everything basic like that matey, ive even added the phone to a static IP and tried that way and that dosent work either. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 14, 2021 Administrators Share Posted January 14, 2021 Could you upgrade to the beta and then do a factory reset and see if it is the same please? If it is the same it will be easier for us to diagnose/fix the issue. https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/bd-p/en-home-beta-npg-duma Link to comment Share on other sites More sharing options...
davemarsden132 Posted January 14, 2021 Author Share Posted January 14, 2021 Done that, exactly same. Same with version 1.0.0.36 (Think it was 36 what ever latest was) Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 14, 2021 Administrators Share Posted January 14, 2021 When you can't connect a device could you check in the log in System Information please and see if there are any entries around that time frame and post it here please? Link to comment Share on other sites More sharing options...
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