IP Address not found

[davemarsden132]

Hi All,

So I am running version 1.0.0.20, and I have tried updating to the latest firmware with no luck. When I update it to the 1.0.0.36 or what ever the latest is and also tried the DumaOS3 version, my wired works fine but the WIFI seems to go mental.

 My phones and devices wont connect to the 2.4ghz or the 5ghz network - same username and same pwd.

I get a Unable to find IP address or something on them lines - I try resetting the router, same message.. nothing works

As soon as I reinstall 1.0.0.20, suddenly everything connects perfectly fine!

 

Cheers

Log.txt

[Netduma Fraser]

Did you perform a factory reset after upgrading? It's generally standard practice to do so to clear any old low level code from the previous versions that could cause issues.

[davemarsden132]

Yeah done this and still getting same error message

[Netduma Fraser]

On your device forget the WiFi network and then re-enter the password, does it then successfully connect?

[davemarsden132]

Nope ive tried pretty much everything basic like that matey, ive even added the phone to a static IP and tried that way and that dosent work either.

[Netduma Fraser]

Could you upgrade to the beta and then do a factory reset and see if it is the same please? If it is the same it will be easier for us to diagnose/fix the issue.

https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/bd-p/en-home-beta-npg-duma

[davemarsden132]

Done that, exactly same. Same with version 1.0.0.36 (Think it was 36 what ever latest was) 

[Netduma Fraser]

When you can't connect a device could you check in the log in System Information please and see if there are any entries around that time frame and post it here please?