Frantic Posted January 12, 2021 Share Posted January 12, 2021 When i click the link to open the R2 firmware update and download it every time i place the download file into the dumaos rectangular box that starts installing it, the installation never ends, i know that im missing a step. when i go to my files on my computer is their a extract procedure or not. And also in order for the firmware update to install do i need to be connected to the internet via ethernet or can the update happen through wifi? Link to comment Share on other sites More sharing options...
titofuenla Posted January 12, 2021 Share Posted January 12, 2021 2 hours ago, Frantic said: When i click the link to open the R2 firmware update and download it every time i place the download file into the dumaos rectangular box that starts installing it, the installation never ends, i know that im missing a step. when i go to my files on my computer is their a extract procedure or not. And also in order for the firmware update to install do i need to be connected to the internet via ethernet or can the update happen through wifi? Hello, welcome to the forum! the ideal and more advisable thing is to do it through ethernet, try to do it like this, to see if this way you have no problems. Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 12, 2021 Share Posted January 12, 2021 As above! Please let us know the results. Link to comment Share on other sites More sharing options...
Frantic Posted January 12, 2021 Author Share Posted January 12, 2021 I attempted through ethernet but i cancelled the installation as it was going on for 45 mins. Im assuming ive missed a step when i have downloaded the link, thats why the firmware update will keep loading and wont install Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 12, 2021 Share Posted January 12, 2021 16 minutes ago, Frantic said: I attempted through ethernet but i cancelled the installation as it was going on for 45 mins. Im assuming ive missed a step when i have downloaded the link, thats why the firmware update will keep loading and wont install It sounds as though you've done everything right! Try giving the R2 a factory reset before installing the new firmware? Link to comment Share on other sites More sharing options...
Frantic Posted January 12, 2021 Author Share Posted January 12, 2021 Thanks guys reset got it to work appreciate the help Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 12, 2021 Administrators Share Posted January 12, 2021 Glad to hear that, as your issue is resolved I'll close the topic. Feel free to open another if needed and we'll be happy to help. Link to comment Share on other sites More sharing options...
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