Pedain Posted January 10, 2021 Share Posted January 10, 2021 When i attempt to open DumaOS on browser it asks for a login, I've tried admin and password, I've also tried resetting the R2 and attempting the same login details but isn't working Link to comment Share on other sites More sharing options...
Newfie Posted January 10, 2021 Share Posted January 10, 2021 What browser are you using? Link to comment Share on other sites More sharing options...
Pedain Posted January 10, 2021 Author Share Posted January 10, 2021 I'm using chrome Link to comment Share on other sites More sharing options...
Pedain Posted January 10, 2021 Author Share Posted January 10, 2021 Basically trying to access Dumaos via 192.168.77.1 to login, this comes up which I've never had in the past. Tried admin and password which didn't work, reset the router and then tried again which also hasn't worked Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 10, 2021 Administrators Share Posted January 10, 2021 Hey, welcome to the forum! Sorry to hear you're having this issue. Unplug the router from power for 10 minutes, then connect it, wait 1-2 minutes for it to boot, then try logging in with admin / password, if that doesn't work hold the reset button for 30 seconds, then wait 1-2 minutes and try again. Link to comment Share on other sites More sharing options...
Pedain Posted January 12, 2021 Author Share Posted January 12, 2021 Thanks for the reply, got it sorted now Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 12, 2021 Administrators Share Posted January 12, 2021 Great to hear that, thanks for the update! Any other questions/issues let us know and we'll be happy to help. Link to comment Share on other sites More sharing options...
Pedain Posted January 12, 2021 Author Share Posted January 12, 2021 For some reason the netduma ping heatmap doesn't load, and the geo filter takes a while to load also. Any idea how i can sort this? Thanks Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 12, 2021 Administrators Share Posted January 12, 2021 3 minutes ago, Pedain said: For some reason the netduma ping heatmap doesn't load, and the geo filter takes a while to load also. Any idea how i can sort this? Thanks Have you upgraded to the latest firmware .179 and then done a factory reset? There are a lot of fixes on that version so would recommend doing that first https://forum.netduma.com/topic/33236-announcement-new-r2-firmware-30179/ Link to comment Share on other sites More sharing options...
Pedain Posted January 12, 2021 Author Share Posted January 12, 2021 Thanks for your help, all sorted now Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 12, 2021 Administrators Share Posted January 12, 2021 Great to hear that, I'll close the topic as it has been resolved. Feel free to start another if you have any issues/questions and we'll be happy to help. Link to comment Share on other sites More sharing options...
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