Can't login to DumaOS

[Pedain]

When i attempt to open DumaOS on browser it asks for a login, I've tried admin and password, I've also tried resetting the R2 and attempting the same login details but isn't working 

[Newfoundland]

What browser are you using?

[Pedain]

I'm using chrome

[Pedain]

 

Basically trying to access Dumaos via 192.168.77.1 to login, this comes up which I've never had in the past.

Tried admin and password which didn't work, reset the router and then tried again which also hasn't worked

[Netduma Fraser]

Hey, welcome to the forum!

Sorry to hear you're having this issue. Unplug the router from power for 10 minutes, then connect it, wait 1-2 minutes for it to boot, then try logging in with admin / password, if that doesn't work hold the reset button for 30 seconds, then wait 1-2 minutes and try again.

[Pedain]

Thanks for the reply, got it sorted now

[Netduma Fraser]

Great to hear that, thanks for the update! Any other questions/issues let us know and we'll be happy to help.

[Pedain]

For some reason the netduma ping heatmap doesn't load, and the geo filter takes a while to load also. Any idea how i can sort this? Thanks

[Netduma Fraser]

3 minutes ago, Pedain said:

For some reason the netduma ping heatmap doesn't load, and the geo filter takes a while to load also. Any idea how i can sort this? Thanks

Have you upgraded to the latest firmware .179 and then done a factory reset? There are a lot of fixes on that version so would recommend doing that first

https://forum.netduma.com/topic/33236-announcement-new-r2-firmware-30179/

[Pedain]

Thanks for your help, all sorted now

[Netduma Fraser]

Great to hear that, I'll close the topic as it has been resolved. Feel free to start another if you have any issues/questions and we'll be happy to help.