Luis0141 Posted January 7, 2021 Share Posted January 7, 2021 I connected my regular Verizon router to my netduma r2. The netduma powers up correctly. I search for netduma on my computer and I type the password and it says can’t connect to this network. How can I connect? RDx maravish x 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 7, 2021 Administrators Share Posted January 7, 2021 Hey, welcome to the forum! Sorry to hear you're having this issue. Are you able to connect a PC via ethernet to the router and then setup that way? When you've completed the setup wizard you can then connect your devices via wifi with the details you've set. RDx maravish x 1 Link to comment Share on other sites More sharing options...
RDx maravish x Posted January 14, 2021 Share Posted January 14, 2021 Hey I have the exact problem and I can’t find not even the router wifi mode to connect via that way it’s like the router is there but at the same time is not . Plz I need help I just get Verizon service yersterday Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 14, 2021 Administrators Share Posted January 14, 2021 3 hours ago, RDx maravish x said: Hey I have the exact problem and I can’t find not even the router wifi mode to connect via that way it’s like the router is there but at the same time is not . Plz I need help I just get Verizon service yersterday Is this the first time connecting the R2 to your modem? You don't see the Netduma R2 WiFi network at all? Are you able to connect a PC via ethernet to the R2 and access the interface? RDx maravish x 1 Link to comment Share on other sites More sharing options...
RDx maravish x Posted January 14, 2021 Share Posted January 14, 2021 Is the first time connecting to a new modem and I don’t see the r2 wifi and the router is rebooting it self too and I try to connect my pc vía ethernet but still ther2 page doesn’t come up neither Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 14, 2021 Administrators Share Posted January 14, 2021 1 hour ago, RDx maravish x said: Is the first time connecting to a new modem and I don’t see the r2 wifi and the router is rebooting it self too and I try to connect my pc vía ethernet but still ther2 page doesn’t come up neither Are you certain it is rebooting itself? If you plug it directly into the outlet in the wall or use another outlet does that stop it rebooting? Open command prompt on the wired PC, type ipconfig then press enter and post a screenshot of the results here please. Link to comment Share on other sites More sharing options...
Braadii Posted January 14, 2021 Share Posted January 14, 2021 Hi I am also having this same issue that I cant connect via wifi. Just keeps saying unable to connect to network. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 14, 2021 Administrators Share Posted January 14, 2021 18 minutes ago, Braadii said: Hi I am also having this same issue that I cant connect via wifi. Just keeps saying unable to connect to network. Hey, welcome to the forum! Is this your first time setting up the router? Does it accept the WiFi password or say incorrect password? Link to comment Share on other sites More sharing options...
RDx maravish x Posted January 15, 2021 Share Posted January 15, 2021 Link to comment Share on other sites More sharing options...
RDx maravish x Posted January 15, 2021 Share Posted January 15, 2021 I disconnected for the hole day I just connected back again and still doing the samething and the R2 wifi doesn’t come up neither and I connected to a different outlet. Too Link to comment Share on other sites More sharing options...
RDx maravish x Posted January 15, 2021 Share Posted January 15, 2021 Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 15, 2021 Share Posted January 15, 2021 Looking at your ipconfig, your PC is still connected to the ISPs router/modem. Are you able to connect to the R2 via an ethernet cable from your PC to one of the R2's yellow LAN ports? Then ensure the R2 is connected to the ISP router/modem via the Blue WAN port. For a more detailed guide of this process, it is documented in the setup guide that arrives with the R2. Link to comment Share on other sites More sharing options...
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