Not getting full speed on netduma R2

[DiGz]

Can you change the modem from auto and select 1000/ full duplex?

[Stobbee]

It would be awesome but I don't know where to look for. Should this be a setting on my ISP router or on netduma R2?

[Netduma Fraser]

1 hour ago, Stobbart said:

It said 1000, just the WAN port (internet) is at 100

So the two cables get 1000 but both get 100 in WAN port, interesting. If you connect the R2 WAN/Internet port to one of the other LAN ports on the ISP router, does it stay the same.

1 minute ago, Stobbart said:

It would be awesome but I don't know where to look for. Should this be a setting on my ISP router or on netduma R2?

digz is referring to changing the option (if available) on the ISP router.

[Stobbee]

9 minutes ago, Netduma Fraser said:

 

I'm actually connected from R2 WAN Port to lan port, that's the problem.

Anyway I can't find the option to change speed on my ISP router

[Netduma Fraser]

13 hours ago, Stobbart said:

I'm actually connected from R2 WAN Port to lan port, that's the problem.

Anyway I can't find the option to change speed on my ISP router

I mean, the ISP router has multiple LAN ports, if you try those other ports with the R2 connected is 100Mbits still reported on each?

[Stobbee]

Yes, from R2 WAN port to every lan port of my ISP router is always 100

[Netduma Fraser]

This may sound peculiar but could you unplug the R2 from the ISP router, then connect your PC to the WAN/Internet port with the ethernet cable, then go to the Device Manager and see what the link speed is please. You won't have internet but it's just to test.

[Stobbee]

From R2 ethernet port to my pc it's fine, 1000Mbits

[Netduma Fraser]

10 minutes ago, Stobbart said:

From R2 ethernet port to my pc it's fine, 1000Mbits

Just to be clear, that is the R2 WAN/internet port to the PC - the one that connects normally to the ISP router? 

[Stobbee]

No, my bad, they where both lan port. I'm going to try with the WAN port in a few minutes 

 

[Stobbee]

From R2 WAN port to my pc it's 100 Mbits . Is it the WAN port defective?

[Netduma Fraser]

50 minutes ago, Stobbart said:

From R2 WAN port to my pc it's 100 Mbits . Is it the WAN port defective?

Possibly. You have DumaOS 3.0 on the R1 I believe, what does the link speed for the WAN/Internet port on the R1 say?

[Stobbee]

Unfortunately I can not test it, because I've lent the R1 to a friend 

[Netduma Fraser]

Okay no worries, please make sure the R2 is setup to get an open NAT so it's in the DMZ of the ISP router, then could you enable remote support in Settings. I will then ask a dev to connect hopefully tomorrow and see if they can have a look and fix it.

[Stobbee]

I've contacted support and they told me it needs to be replaced. I'm using my ISP router at the moment in order to reach full speed

[Netduma Fraser]

I think this can be fixed without a replacement, I have a dev who can connect and take a look. I would suggest we at least explore that. If you do the above let me know and I can pass it on to the dev.