Chase gamer guy Posted January 3, 2021 Share Posted January 3, 2021 Hi there, I currently am on a fibre optic broadband plan with Talktalk and I've recently purchased the netgear xr1000, I'm being told that I need and separate modem for this router to work, can anyone please tell me what modem I need to purchase or should I be connecting the xr1000 to my current internet providers combined modem/router (sagecome I think it is) to get this to work, please as I'm racking my head of this as there is no direct answer over the net that I have found thanks Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 3, 2021 Administrators Share Posted January 3, 2021 Hey, welcome to the forum! You can connect the XR1000 to your existing TalkTalk modem/router that is absolutely fine and what a majority of people do - myself included. If you need help with getting an open NAT on your device connected to the XR we can help with that. Link to comment Share on other sites More sharing options...
Chase gamer guy Posted January 3, 2021 Author Share Posted January 3, 2021 27 minutes ago, Netduma Fraser said: Hey, welcome to the forum! You can connect the XR1000 to your existing TalkTalk modem/router that is absolutely fine and what a majority of people do - myself included. If you need help with getting an open NAT on your device connected to the XR we can help with that. okay thanks for that information, it should arrive in a couple days so as soon as its here i'll be right back here for your help lol again thanks Link to comment Share on other sites More sharing options...
Chase gamer guy Posted January 3, 2021 Author Share Posted January 3, 2021 1 hour ago, Netduma Fraser said: Hey, welcome to the forum! You can connect the XR1000 to your existing TalkTalk modem/router that is absolutely fine and what a majority of people do - myself included. If you need help with getting an open NAT on your device connected to the XR we can help with that. one more question, i have a (sagecom fast5364) modem/router, will it be a smoother experience if i just purchase a (BT Openreach fibre modem) and connect the xr1000 via that way or will this not make any difference in the installation process?? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 3, 2021 Administrators Share Posted January 3, 2021 23 minutes ago, Dre840 said: one more question, i have a (sagecom fast5364) modem/router, will it be a smoother experience if i just purchase a (BT Openreach fibre modem) and connect the xr1000 via that way or will this not make any difference in the installation process?? Honestly either should be fine, I'd recommend just sticking with the sagecom for now - all it will be doing is passing traffic onto the router so it doesn't need to do anything special. Link to comment Share on other sites More sharing options...
BIG__DOG Posted January 4, 2021 Share Posted January 4, 2021 11 hours ago, Dre840 said: one more question, i have a (sagecom fast5364) modem/router, will it be a smoother experience if i just purchase a (BT Openreach fibre modem) and connect the xr1000 via that way or will this not make any difference in the installation process?? Don't buy the openreach as there are 2 types. 1 for conventional vdsl and the other for g.fast. The g.fast model is available to buy online but at inflated prices as it is a relatively new product. This version will work on vdsl too also but the other version of the modem will not run on g.fast. I am on talktalk g.fast 150. Link to comment Share on other sites More sharing options...
Chase gamer guy Posted January 4, 2021 Author Share Posted January 4, 2021 19 hours ago, Netduma Fraser said: Honestly either should be fine, I'd recommend just sticking with the sagecom for now - all it will be doing is passing traffic onto the router so it doesn't need to do anything special. okay so its arrived, the internet icon on the xr1000 remains yellow when i plug this in as its not detecting any internet, ive connected the (sagecom fast5364) router with it through WAN, can you help me please as to where im going wrong, what setting may i need to change in the sagecom router? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 4, 2021 Administrators Share Posted January 4, 2021 Have you accessed the interface and gone through the setup wizard? If not you will need to do that first in order to get internet. Link to comment Share on other sites More sharing options...
Chase gamer guy Posted January 4, 2021 Author Share Posted January 4, 2021 32 minutes ago, Netduma Fraser said: Have you accessed the interface and gone through the setup wizard? If not you will need to do that first in order to get internet. yes its saying no internet detected on the xr1000 setup page, doesnt go past that page Link to comment Share on other sites More sharing options...
Chase gamer guy Posted January 4, 2021 Author Share Posted January 4, 2021 47 minutes ago, Netduma Fraser said: Have you accessed the interface and gone through the setup wizard? If not you will need to do that first in order to get internet. And is there any evidence of this working on a Talktalk (sagecom fast5363) modem/router, cause if not then I will just go buy a modem Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 4, 2021 Administrators Share Posted January 4, 2021 Click yes on that page, if it keeps bringing you back there then say no you want to configure it yourself. Then once you get to the interface go to Settings > Internet Setup and just click apply at the bottom of the page, if it doesn't work the reboot at it will work. It will definitely work with the sagecom Link to comment Share on other sites More sharing options...
Chase gamer guy Posted January 4, 2021 Author Share Posted January 4, 2021 28 minutes ago, Netduma Fraser said: Click yes on that page, if it keeps bringing you back there then say no you want to configure it yourself. Then once you get to the interface go to Settings > Internet Setup and just click apply at the bottom of the page, if it doesn't work the reboot at it will work. It will definitely work with the sagecom figured it out now mate, i was putting the Ethernet connection from the xr100 in the single WAN port of the talk talk router when it should of just been put in one of the normal ethernet ports, my mistake thanks again for the help and quick responses, appreciated Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 4, 2021 Administrators Share Posted January 4, 2021 Ah well done for figuring it out, sometimes its the most simplest of things! You're very welcome, as it's resolved I'll close the topic but feel free to open another if needed and we'll be happy to help. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.