manraj119 Posted December 18, 2020 Share Posted December 18, 2020 My R2 is connected to my Sky Router. It works fine, however lately I'm experiencing constant drop outs of my connection. Please can you help Fraser! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 18, 2020 Administrators Share Posted December 18, 2020 Sorry to hear you're having the issue. Are the dropouts using wifi or ethernet or both? When it happens if you connect to the Sky router is the internet working or has that dropped out as well? Link to comment Share on other sites More sharing options...
Kam Posted December 23, 2020 Share Posted December 23, 2020 i am having the same issues - Any help on this Fraser? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 23, 2020 Administrators Share Posted December 23, 2020 40 minutes ago, Kam said: i am having the same issues - Any help on this Fraser? Are the dropouts using wifi or ethernet or both? What firmware version are you on currently? Link to comment Share on other sites More sharing options...
AnwarPy Posted December 25, 2020 Share Posted December 25, 2020 Me having the same issue, using ethernet and firmware R2 3.0.179 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 26, 2020 Administrators Share Posted December 26, 2020 14 hours ago, AnwarPy said: Me having the same issue, using ethernet and firmware R2 3.0.179 So you don't experience this on WiFi devices at all? Did you factory reset after upgrading to .179? Link to comment Share on other sites More sharing options...
AnwarPy Posted December 26, 2020 Share Posted December 26, 2020 8 hours ago, Netduma Fraser said: So you don't experience this on WiFi devices at all? Did you factory reset after upgrading to .179? I'm not using wifi only ethernet and I did the reset after the update and last this happen to me from while to while. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 26, 2020 Administrators Share Posted December 26, 2020 1 hour ago, AnwarPy said: I'm not using wifi only ethernet and I did the reset after the update and last this happen to me from while to while. In DHCP settings change the DHCP lease hours to 168 and see if that helps please. Link to comment Share on other sites More sharing options...
AnwarPy Posted December 26, 2020 Share Posted December 26, 2020 4 minutes ago, Netduma Fraser said: In DHCP settings change the DHCP lease hours to 168 and see if that helps please. Done, I'll check and update, thanks. Link to comment Share on other sites More sharing options...
AnwarPy Posted January 30, 2021 Share Posted January 30, 2021 Tried, the same still sometimes dropping the connection 😥 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 30, 2021 Administrators Share Posted January 30, 2021 13 minutes ago, AnwarPy said: Tried, the same still sometimes dropping the connection 😥 How often are you seeing it occur now? Link to comment Share on other sites More sharing options...
AnwarPy Posted February 1, 2021 Share Posted February 1, 2021 sometimes daily and sometimes every 2 days Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 2, 2021 Share Posted February 2, 2021 OK, what is the exact model of the ISP modem/router upstream from the R2? Also, if you're only using a few devices directly connected to the R2, could you try assigning them all a reserved IP in Network Settings -> DHCP and see if this resolves the issue? Link to comment Share on other sites More sharing options...
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