kevo Posted November 8, 2020 Share Posted November 8, 2020 this is the first issue ive encountered with this router in almost 2 yrs. all of a sudden the power led is the only one working. the wifi leds and the ethernet ports arent working at the moment. which is causing traffic priority not work . ive tried factory resetting and downgrading the firmware it didnt help Link to comment Share on other sites More sharing options...
Guest Killhippie Posted November 8, 2020 Share Posted November 8, 2020 *deleted due to incorrect information in original post* Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 8, 2020 Administrators Share Posted November 8, 2020 Two things to check first, has the LED off switch been turned off at the back of the router? Has it been disabled in Advanced Settings > LED Control Settings? Why do you think it is affecting priority also? Link to comment Share on other sites More sharing options...
Guest Killhippie Posted November 8, 2020 Share Posted November 8, 2020 *deleted* Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 8, 2020 Administrators Share Posted November 8, 2020 Is that the case @kevo that WiFi and ethernet is not working at all so you have no internet via any connection method? Link to comment Share on other sites More sharing options...
kevo Posted November 8, 2020 Author Share Posted November 8, 2020 2 hours ago, Netduma Fraser said: Two things to check first, has the LED off switch been turned off at the back of the router? Has it been disabled in Advanced Settings > LED Control Settings? Why do you think it is affecting priority also? i never turn the leds off. the ethernet ports arent blinking either Link to comment Share on other sites More sharing options...
kevo Posted November 8, 2020 Author Share Posted November 8, 2020 1 hour ago, Netduma Fraser said: Is that the case @kevo that WiFi and ethernet is not working at all so you have no internet via any connection method? the internet still works they lights arent working whenever i turn on my ps4 the ethernet port led doesnt light up Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 8, 2020 Administrators Share Posted November 8, 2020 Okay so the LEDs have likely burned out then. What did you mean priority wasn't working exactly? Link to comment Share on other sites More sharing options...
kevo Posted November 8, 2020 Author Share Posted November 8, 2020 4 minutes ago, Netduma Fraser said: Okay so the LEDs have likely burned out then. What did you mean priority wasn't working exactly? when i start gaming the light doesnt come on at all Link to comment Share on other sites More sharing options...
kevo Posted November 8, 2020 Author Share Posted November 8, 2020 its working now but last night it didnt work at all Link to comment Share on other sites More sharing options...
Newfie Posted November 8, 2020 Share Posted November 8, 2020 1 minute ago, kevo said: 14 hours ago, kevo said: this is the first issue ive encountered with this router in almost 2 yrs. all of a sudden the power led is the only one working. the wifi leds and the ethernet ports arent working at the moment. Very confusing, is it working or not? Better descriptions helps as I read it as a dead router. Trouble is if the lights have failed it’s hardware so you still need a new router and it could be a sign that other issues are about to pop up. Link to comment Share on other sites More sharing options...
kevo Posted November 8, 2020 Author Share Posted November 8, 2020 8 minutes ago, Newfie said: Very confusing, is it working or not? Better descriptions helps as I read it as a dead router. Trouble is if the lights have failed it’s hardware so you still need a new router and it could be a sign that other issues are about to pop up. i just said the wifi leds and the ethernet port leds arent working Link to comment Share on other sites More sharing options...
Guest Killhippie Posted November 8, 2020 Share Posted November 8, 2020 15 hours ago, kevo said: and the ethernet ports arent working You should have said Ethernet port LEDS are not working not Ethernet ports, they two very different things. Missing the word LED after Ethernet ports changes the subject completely. What you posted made out your ports were dead not the LEDS as they not mentioned at all in that post. Link to comment Share on other sites More sharing options...
kevo Posted November 8, 2020 Author Share Posted November 8, 2020 3 minutes ago, Killhippie said: You should have said Ethernet port LEDS are not working not Ethernet ports, they two very different things. Missing the word LED after Ethernet ports changes the subject completely. What you posted made out your ports were dead not the LEDS as they not mentioned at all in that post. the whole topic is on all the led lights Link to comment Share on other sites More sharing options...
Newfie Posted November 8, 2020 Share Posted November 8, 2020 Just now, kevo said: the whole topic is on all the led lights Yes but when your wrote your description it looked like you had dead ports. Not having a go but it’s very important to write exactly the problem as it can be confusing which is why I thought you had dead ports even when your thread title mentioned led. Are they working now? Link to comment Share on other sites More sharing options...
Guest Killhippie Posted November 8, 2020 Share Posted November 8, 2020 15 hours ago, kevo said: this is the first issue ive encountered with this router in almost 2 yrs. all of a sudden the power led is the only one working. the wifi leds and the ethernet port LEDS arent working also. This is what you should have typed, it just really helps when a post has the correct terminology. Hope you get it fixed. I'm out of here. Link to comment Share on other sites More sharing options...
kevo Posted November 8, 2020 Author Share Posted November 8, 2020 1 minute ago, Newfie said: Yes but when your wrote your description it looked like you had dead ports. Not having a go but it’s very important to write exactly the problem as it can be confusing which is why I thought you had dead ports even when your thread title mentioned led. Are they working now? nope only the power led is working. it could be a bug with the beta firmware idk Newfie 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 8, 2020 Administrators Share Posted November 8, 2020 Okay glad priority is working. You can try going back to the 2.0 firmware but I doubt that will resolve it as I can't seeing it being a software issue. Link to comment Share on other sites More sharing options...
Newfie Posted November 8, 2020 Share Posted November 8, 2020 19 minutes ago, kevo said: nope only the power led is working. it could be a bug with the beta firmware idk Dry joint or something along that line. Sadly they don’t offer repair but log into mynetgear and see if you have any warranty left just in case. kevo 1 Link to comment Share on other sites More sharing options...
kevo Posted November 8, 2020 Author Share Posted November 8, 2020 3 hours ago, Netduma Fraser said: Okay glad priority is working. You can try going back to the 2.0 firmware but I doubt that will resolve it as I can't seeing it being a software issue. i tried that and it didnt work Link to comment Share on other sites More sharing options...
kevo Posted November 8, 2020 Author Share Posted November 8, 2020 3 hours ago, Newfie said: Dry joint or something along that line. Sadly they don’t offer repair but log into mynetgear and see if you have any warranty left just in case. ive had this router for lke 2 yrs now i doubt it. I still got my r1 if this router just dies on me Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 8, 2020 Administrators Share Posted November 8, 2020 Looks like the LEDs have just burnt out then, not much you can do about that really unfortunately. kevo 1 Link to comment Share on other sites More sharing options...
Newfie Posted November 9, 2020 Share Posted November 9, 2020 11 hours ago, kevo said: ive had this router for lke 2 yrs now i doubt it. I still got my r1 if this router just dies on me https://accounts.netgear.com/login?redirectUrl=https:%2F%2Fwww.netgear.com%2Fmynetgear%2Fregistration%2Flogin.aspx log in here to check your warranty, mine came with a 2 year warranty. If it is click contact us and start an RMA. Link to comment Share on other sites More sharing options...
kevo Posted November 14, 2020 Author Share Posted November 14, 2020 On 11/9/2020 at 1:15 AM, Newfie said: https://accounts.netgear.com/login?redirectUrl=https:%2F%2Fwww.netgear.com%2Fmynetgear%2Fregistration%2Flogin.aspx log in here to check your warranty, mine came with a 2 year warranty. If it is click contact us and start an RMA. i figured it out it was a switch in the back of the router that controls the led lights lol i feel like a fool now lmao Newfie 1 Link to comment Share on other sites More sharing options...
Newfie Posted November 14, 2020 Share Posted November 14, 2020 6 minutes ago, kevo said: i figured it out it was a switch in the back of the router that controls the led lights lol i feel like a fool now lmao Haha don’t worry, none up of us thought about that either. It’s good to hear it’s ok and thanks for the update 👍 kevo 1 Link to comment Share on other sites More sharing options...
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