Dyson350 Posted November 1, 2020 Share Posted November 1, 2020 I switch the channel in the router settings from 36 to 40 but on my devices they still show to be connected to channel 36. I do not have this issue with 2.4. Also my laptop even when beside the router will not switch to 5GHz and stays on 2.4. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 1, 2020 Administrators Share Posted November 1, 2020 Hey, welcome to the forum! Do you have mirror mode enabled or not? It will only switch to 5GHz based on bandwidth need, not due to distance from the router, unless you lost connection to 5GHz by being too far away. Link to comment Share on other sites More sharing options...
Dyson350 Posted November 1, 2020 Author Share Posted November 1, 2020 20 minutes ago, Netduma Fraser said: Hey, welcome to the forum! Do you have mirror mode enabled or not? It will only switch to 5GHz based on bandwidth need, not due to distance from the router, unless you lost connection to 5GHz by being too far away. Hi, I do have mirror mode enabled. So maybe that solves that problem. But why when I change the 5GHz channel on the router settings does it not show up on my wifi devices as being on the new channel and still on 36? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 1, 2020 Administrators Share Posted November 1, 2020 You would likely need to reconnect to it for that to change properly, some devices may not like the switch on the fly. Link to comment Share on other sites More sharing options...
Dyson350 Posted November 1, 2020 Author Share Posted November 1, 2020 28 minutes ago, Netduma Fraser said: You would likely need to reconnect to it for that to change properly, some devices may not like the switch on the fly. I changed the channel, then disconnected the laptop from the router. When I reconnected and looked it still says 36, after changing it to 40. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 1, 2020 Administrators Share Posted November 1, 2020 If you refresh the page on the interface, does it still say 40? Link to comment Share on other sites More sharing options...
Dyson350 Posted November 1, 2020 Author Share Posted November 1, 2020 7 minutes ago, Netduma Fraser said: If you refresh the page on the interface, does it still say 40? Yes, page says 40, while laptop says 36. When I run a wifi analyzer app on my phone the wifi channel also says 36. Also the app displays the correct 2.4 channel setting when I change it. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 1, 2020 Administrators Share Posted November 1, 2020 Okay thank you, I will create an internal ticket for this so we can try to reproduce it and work on a fix. Link to comment Share on other sites More sharing options...
Dyson350 Posted November 1, 2020 Author Share Posted November 1, 2020 4 hours ago, Netduma Fraser said: Okay thank you, I will create an internal ticket for this so we can try to reproduce it and work on a fix. Thank you Link to comment Share on other sites More sharing options...
Newfie Posted November 2, 2020 Share Posted November 2, 2020 Just a quick question but you did press apply after changing the settings? Link to comment Share on other sites More sharing options...
Dyson350 Posted November 2, 2020 Author Share Posted November 2, 2020 2 hours ago, Newfie said: Just a quick question but you did press apply after changing the settings? Yes Link to comment Share on other sites More sharing options...
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