UNCAUGHT TYPE ERROR

[Mario Rodriguez]

Hi there,

I would like to know if this error message is normal or if there is something wrong with my R1 or the DumaOs.

I have the update version 3.0.171

[Netduma Fraser]

Hey, welcome to the forum!

As you're on the beta version please post in the beta section from now on. Did you do a factory reset after upgrading? If not please do so, it will have been a significant jump from the firmware you were on previously.

[Mario Rodriguez]

Did the factory reset, and the message still pops up

[Netduma Fraser]

What web browser/device are you using to access the interface?

[Mario Rodriguez]

I´m using Chrome

[Netduma Fraser]

Re-upgrade to the same firmware then do a factory reset please and see if that resolves it.

[Mario Rodriguez]

I re-upgraded it, then install an older version, then factory reset, then install the latest version and the factory reset and the message still pops up every time I brows from one section to another.

[Netduma Fraser]

How are you doing the factory reset, via the interface or the button in the back of the router?

[Mario Rodriguez]

On 11/10/2020 at 8:47 AM, Netduma Fraser said:

How are you doing the factory reset, via the interface or the button in the back of the router?

Sorry for replying so late, I was moving houses and it's been hectic. In response to your question, I have done it both ways and the message still shows.

[Netduma Fraser]

No worries, what device/operating system are you using?

Right click the page > Inspect Element. In the window that appears go to the Network tab. Click disable cache. Hold the browser refresh button until hard reload and empty cache appears and then click that. Does that allow it to load correctly?

[Mario Rodriguez]

I changed browsers and with edge the error doesn´t appear

[Netduma Fraser]

7 hours ago, Mario Rodriguez said:

I changed browsers and with edge the error doesn´t appear

That's odd, do the other browsers you've been using have any extensions being used etc?

[Mario Rodriguez]

I went back to using chrome and the message is still showing. I have some ad-blocking extensions but apart from that nothing else. The thing is, that message didn´t show up until I updated the device.

[Netduma Fraser]

If you do a simple reboot does it load correctly in other browsers?

[Mario Rodriguez]

With other browsers seems to work fine, the message doesn´t appear

[Netduma Liam]

11 hours ago, Mario Rodriguez said:

With other browsers seems to work fine, the message doesn´t appear

That's interesting, so it's just chrome that you're having an issue with?

If you disable all extensions temporarily does it fix the issue?

[Mario Rodriguez]

Ya se cual es la razón por la que se da el error, yo estoy colocando el Netduma en el DMZ de mi router porque no puedo conectarlo de otra forma por la distancia a la que tengo el punto de conexión.

[Netduma Liam]

9 hours ago, Mario Rodriguez said:

I already know the reason why the error occurs, I am placing the Netduma in the DMZ of my router because I cannot connect it in another way due to the distance at which I have the connection point.

OK, so is everything working now?

[Mario Rodriguez]

Yeap, it´s all good.