Mario Rodriguez Posted October 30, 2020 Share Posted October 30, 2020 Hi there, I would like to know if this error message is normal or if there is something wrong with my R1 or the DumaOs. I have the update version 3.0.171 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 30, 2020 Administrators Share Posted October 30, 2020 Hey, welcome to the forum! As you're on the beta version please post in the beta section from now on. Did you do a factory reset after upgrading? If not please do so, it will have been a significant jump from the firmware you were on previously. Link to comment Share on other sites More sharing options...
Mario Rodriguez Posted November 2, 2020 Author Share Posted November 2, 2020 Did the factory reset, and the message still pops up Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 3, 2020 Administrators Share Posted November 3, 2020 What web browser/device are you using to access the interface? Link to comment Share on other sites More sharing options...
Mario Rodriguez Posted November 9, 2020 Author Share Posted November 9, 2020 I´m using Chrome Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 9, 2020 Administrators Share Posted November 9, 2020 Re-upgrade to the same firmware then do a factory reset please and see if that resolves it. Link to comment Share on other sites More sharing options...
Mario Rodriguez Posted November 10, 2020 Author Share Posted November 10, 2020 I re-upgraded it, then install an older version, then factory reset, then install the latest version and the factory reset and the message still pops up every time I brows from one section to another. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 10, 2020 Administrators Share Posted November 10, 2020 How are you doing the factory reset, via the interface or the button in the back of the router? Link to comment Share on other sites More sharing options...
Mario Rodriguez Posted November 24, 2020 Author Share Posted November 24, 2020 On 11/10/2020 at 8:47 AM, Netduma Fraser said: How are you doing the factory reset, via the interface or the button in the back of the router? Sorry for replying so late, I was moving houses and it's been hectic. In response to your question, I have done it both ways and the message still shows. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 24, 2020 Administrators Share Posted November 24, 2020 No worries, what device/operating system are you using? Right click the page > Inspect Element. In the window that appears go to the Network tab. Click disable cache. Hold the browser refresh button until hard reload and empty cache appears and then click that. Does that allow it to load correctly? Link to comment Share on other sites More sharing options...
Mario Rodriguez Posted December 5, 2020 Author Share Posted December 5, 2020 I changed browsers and with edge the error doesn´t appear Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 5, 2020 Administrators Share Posted December 5, 2020 7 hours ago, Mario Rodriguez said: I changed browsers and with edge the error doesn´t appear That's odd, do the other browsers you've been using have any extensions being used etc? Link to comment Share on other sites More sharing options...
Mario Rodriguez Posted December 16, 2020 Author Share Posted December 16, 2020 I went back to using chrome and the message is still showing. I have some ad-blocking extensions but apart from that nothing else. The thing is, that message didn´t show up until I updated the device. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 16, 2020 Administrators Share Posted December 16, 2020 If you do a simple reboot does it load correctly in other browsers? Link to comment Share on other sites More sharing options...
Mario Rodriguez Posted December 22, 2020 Author Share Posted December 22, 2020 With other browsers seems to work fine, the message doesn´t appear Link to comment Share on other sites More sharing options...
Netduma Liam Posted December 23, 2020 Share Posted December 23, 2020 11 hours ago, Mario Rodriguez said: With other browsers seems to work fine, the message doesn´t appear That's interesting, so it's just chrome that you're having an issue with? If you disable all extensions temporarily does it fix the issue? Link to comment Share on other sites More sharing options...
Mario Rodriguez Posted March 22, 2021 Author Share Posted March 22, 2021 Ya se cual es la razón por la que se da el error, yo estoy colocando el Netduma en el DMZ de mi router porque no puedo conectarlo de otra forma por la distancia a la que tengo el punto de conexión. Link to comment Share on other sites More sharing options...
Netduma Liam Posted March 22, 2021 Share Posted March 22, 2021 9 hours ago, Mario Rodriguez said: I already know the reason why the error occurs, I am placing the Netduma in the DMZ of my router because I cannot connect it in another way due to the distance at which I have the connection point. OK, so is everything working now? Link to comment Share on other sites More sharing options...
Mario Rodriguez Posted March 24, 2021 Author Share Posted March 24, 2021 Yeap, it´s all good. Link to comment Share on other sites More sharing options...
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