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Cant connect to Netduma R1 UI Interface


rockstars_homework

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Posted

hi guys, 

 

So I have just moved to a new place. Ive tried to connect the Netduma as i normally do everywhere i use it via ethernet cable to the router.

when i tried to access the interface 192.168.88.1 it wont let me connect, i get the this site cant be reached message. i have tried to hard reset both modems and it still didnt work.

even though i am connected to the r1 via ethernet cable for some reason it doesnt seem to be picking it up, i can still use the internet but cannot access the UI, and im not sure what else to do.

could someone please guide me 

 

thank you

Posted
38 minutes ago, rockstars_homework said:

hi guys, 

 

So I have just moved to a new place. Ive tried to connect the Netduma as i normally do everywhere i use it via ethernet cable to the router.

when i tried to access the interface 192.168.88.1 it wont let me connect, i get the this site cant be reached message. i have tried to hard reset both modems and it still didnt work.

even though i am connected to the r1 via ethernet cable for some reason it doesnt seem to be picking it up, i can still use the internet but cannot access the UI, and im not sure what else to do.

could someone please guide me 

 

thank you

Clear your browser cahce & cookies then try to access the GUI again

Posted
23 hours ago, Netduma Fraser said:

Open Command Prompt on your PC and type ipconfig and press enter then post the results here please.

hi there, i fixed the problem by putting my virgin media hub 3.0 into modem only.

 

thank you

  • Administrators
Posted

Thanks for posting the solution, glad to hear you got it working. I'll close this topic now, feel free to open another if needed.

Archived

This topic is now archived and is closed to further replies.

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