Mubarak Posted October 5, 2020 Share Posted October 5, 2020 Hi , As you can see from the picture the r2 is limiting my speed to 100mbits max !!! I have more than 300 mbits internet speed ! How I can fix this problem!! before you say .. The cable is cat 8 so the issue is not from it at all... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 5, 2020 Administrators Share Posted October 5, 2020 Hey, welcome to the forum! The cable connecting the R2 to the modem is cat8? Even then it can still be faulty so would suggest trying another cable. What is your physical setup? Link to comment Share on other sites More sharing options...
Mubarak Posted October 5, 2020 Author Share Posted October 5, 2020 I have a huawei 5G router H122-373 . it gives me above 300mbps download and Above 100 upload. I have tried all the cables . The cable that gives me 100mpbs limit on wan Port ... when I connect it to one of the lan port in the netduma r2 it gives me 1000mbps . So the cable is not the problem At all . Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 5, 2020 Administrators Share Posted October 5, 2020 How is the Huawei set up exactly, is it in modem, bridge, passthrough mode or do you have the R2 in the DMZ? Just to check as well, the ethernet cable is connected to one of the Huawei LAN ports? Link to comment Share on other sites More sharing options...
Mubarak Posted October 5, 2020 Author Share Posted October 5, 2020 Modem, yes I enabled DMZ And UpNp on the huawei router and the R2 so I can get nat type open in games on the ps4. And yes netduma is connected to one of the huawei lan port . Link to comment Share on other sites More sharing options...
Mubarak Posted October 6, 2020 Author Share Posted October 6, 2020 8 hours ago, Netduma Fraser said: How is the Huawei set up exactly, is it in modem, bridge, passthrough mode or do you have the R2 in the DMZ? Just to check as well, the ethernet cable is connected to one of the Huawei LAN ports? ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 6, 2020 Administrators Share Posted October 6, 2020 Are ALL devices connected to the R2? Disable UPnP and the Firewall on the Huawei. What IP did you put into the DMZ, the one you access the R2 with or the one from the System Information page? Link to comment Share on other sites More sharing options...
Mubarak Posted October 6, 2020 Author Share Posted October 6, 2020 4 hours ago, Netduma Fraser said: Are ALL devices connected to the R2? Disable UPnP and the Firewall on the Huawei. What IP did you put into the DMZ, the one you access the R2 with or the one from the System Information page? Yes all devices connected to the r2. I have disabled upnp and the firewall for huawei And the r2 still showing 100mbits max . I have put 192.168.77.1 in the dmz . By the way I have also Tried disable it and it also showing 100mbits max . also tried reset the r2 and also it showing 100mbits . I have Linksys velop I have connected it straight to the huawei router with the same cable used with r2 and it giving me speed more than 400mbits which is right. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 6, 2020 Administrators Share Posted October 6, 2020 Okay you need to put the IP from the System Information page into the DMZ as that is the one that is needed, it won't work with the one you have entered. Let us know if it works after that. Link to comment Share on other sites More sharing options...
Mubarak Posted October 7, 2020 Author Share Posted October 7, 2020 9 hours ago, Netduma Fraser said: Okay you need to put the IP from the System Information page into the DMZ as that is the one that is needed, it won't work with the one you have entered. Let us know if it works after that. Same thing happened 100mbits max . Link to comment Share on other sites More sharing options...
Mubarak Posted October 7, 2020 Author Share Posted October 7, 2020 Whether I connect the r2 to the huawei router or the linkys velop it keep showing 100mbits max !! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 7, 2020 Administrators Share Posted October 7, 2020 Thanks for doing that. Please do a factory reset from the interface, go through the setup wizard and please see if it appears to be working correctly then. Link to comment Share on other sites More sharing options...
Mubarak Posted October 7, 2020 Author Share Posted October 7, 2020 6 hours ago, Netduma Fraser said: Thanks for doing that. Please do a factory reset from the interface, go through the setup wizard and please see if it appears to be working correctly then. I already told you I did that and the same thing happened!!! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 7, 2020 Administrators Share Posted October 7, 2020 I've made a ticket for the issue so a dev will look at this as soon as they can and hopefully they will have a solution. Link to comment Share on other sites More sharing options...
Mubarak Posted October 8, 2020 Author Share Posted October 8, 2020 22 hours ago, Netduma Fraser said: I've made a ticket for the issue so a dev will look at this as soon as they can and hopefully they will have a solution. No one contacted me until now ... when they Will contact me ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 8, 2020 Administrators Share Posted October 8, 2020 It is really hard to say when as they are really busy, I have escalated it so hopefully they'll respond soon. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 8, 2020 Administrators Share Posted October 8, 2020 Message from a dev: Do the Auto Detection of your Bandwidth Speeds, what results does it give you? Link to comment Share on other sites More sharing options...
Mubarak Posted October 8, 2020 Author Share Posted October 8, 2020 19 minutes ago, Netduma Fraser said: Message from a dev: Do the Auto Detection of your Bandwidth Speeds, what results does it give you? Sometimes 40mpbs sometimes 90mbps but never above 100mbps since it’s the limit. When I test on speed test when connecting to the netduma it shows 90 to 99 mbps speed !! The r2 is limiting the max speed . Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 8, 2020 Administrators Share Posted October 8, 2020 Thank you, I have given feedback to the dev and will let you know their reply. Link to comment Share on other sites More sharing options...
Mubarak Posted October 10, 2020 Author Share Posted October 10, 2020 On 10/8/2020 at 11:32 PM, Netduma Fraser said: Thank you, I have given feedback to the dev and will let you know their reply. No response until now ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 10, 2020 Administrators Share Posted October 10, 2020 No not yet, they are very busy so it won't always be a reply within a day. Link to comment Share on other sites More sharing options...
Mubarak Posted October 13, 2020 Author Share Posted October 13, 2020 Bro No reply until now ? in case you don’t know your customer is also busy ! I have tried everything! The r2 is continuously showing only 100mbits max on the network map for the wan/internet port only ! what is the way to solve this issue ! Please this is affecting my work also ! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 13, 2020 Administrators Share Posted October 13, 2020 Please enable remote support in Settings, I've asked the dev to take a look tomorrow if possible and see if he can figure out the issue. Link to comment Share on other sites More sharing options...
Mubarak Posted October 13, 2020 Author Share Posted October 13, 2020 4 minutes ago, Netduma Fraser said: Please enable remote support in Settings, I've asked the dev to take a look tomorrow if possible and see if he can figure out the issue. Ok I enable it . Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Mubarak Posted October 14, 2020 Author Share Posted October 14, 2020 Still waiting .... Link to comment Share on other sites More sharing options...
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