KindaBusted Posted September 30, 2020 Share Posted September 30, 2020 When I try to ping a server it just keeps loading. I've reset everything & still have the issue. Router: XR500 With the latest DumaOS 3.0 Beta Phone: Moto G7 Play with Android 10 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 2, 2020 Administrators Share Posted October 2, 2020 How are you trying to ping it exactly? Could you provide a screenshot of what you see when it is loading? Link to comment Share on other sites More sharing options...
KindaBusted Posted October 3, 2020 Author Share Posted October 3, 2020 I've tried using auto ping which never seems to populate. Also tried turning Auto ping off and choosing individual servers. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 3, 2020 Administrators Share Posted October 3, 2020 Thanks a lot for letting us know. I will let the team know about this. KindaBusted 1 Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Andy Posted October 5, 2020 Netduma Staff Share Posted October 5, 2020 @KindaBusted Hi, please can you check your login credentials on desktop and if wrong please try the correct details on mobile. I suspect that's the real issue. Link to comment Share on other sites More sharing options...
KindaBusted Posted October 6, 2020 Author Share Posted October 6, 2020 I double checked my credentials and everything's fine. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Andy Posted October 6, 2020 Netduma Staff Share Posted October 6, 2020 56 minutes ago, KindaBusted said: I double checked my credentials and everything's fine. Thank you for getting back to us. Unfortunately as that's not the cause there isn't enough diagnostics to resolve the issue at the moment. In future releases I will add some more diagnostics information to nail the issue down. Until then you will have to use desktop to ping servers. Link to comment Share on other sites More sharing options...
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