badrisuper Posted September 16, 2020 Share Posted September 16, 2020 Hi Every now and then R2 console page getting crashed and not loading. Error message says R-app not able to load. What happens even though internet is there no router functionality is working like QoS, geo filter etc. I have to restart the router to fix it. Its clear that not only the UI but R-apps also got crashed. Could you please check that? Thanks Badri M Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 16, 2020 Administrators Share Posted September 16, 2020 I've sent you a PM, please see if that helps. Link to comment Share on other sites More sharing options...
patnj Posted September 16, 2020 Share Posted September 16, 2020 Same here RApps crashing at random intervals (not necessarily the same ones), reboot is the only way to get back up and running. Everything has been fine for the last couple of weeks, but this week, I have had to reboot at least twice a day. The only fundamental setting change made is issuing/reserving Fixed IPs in the DHCP setting to ensure that device get the same IP address. If I do not do this, old IP leases are still attached to a device (that is not online), even though a different online device has been assign that same IP address. However the name of the device shown, for example in Network Monitor is for the offline device and not the online device that is using that IP. When the Offline device comes online, it is given a new IP address, however when you click on the device in Device Manager is shows both the old IP address (which is assigned to another online device and the new IP address). There is no way of deleting the lease of old IP address without rebooting. A suggested roadmap item is the ability to "delete" IP leases instead of forcing a reboot to do the same job. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 17, 2020 Administrators Share Posted September 17, 2020 If you open the menu on the top left of the Device Manager panel you have the option to delete all offline devices. I've sent you a PM also. Link to comment Share on other sites More sharing options...
badrisuper Posted September 18, 2020 Author Share Posted September 18, 2020 Hi @Netduma Fraser I updated to the shared firmware version. I noticed a different issue now. I configured vpn and my ps4. Later I removed the ps4 from vpn list. In ps4 in-game it shows NAT as strict. I have to restart the router to have open connection. Could you please check that? Thanks Badri M Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 18, 2020 Administrators Share Posted September 18, 2020 If the PS4 was still online even in standby mode when you removed it from the VPN then you probably just needed to restart the console to correct it. Link to comment Share on other sites More sharing options...
badrisuper Posted September 19, 2020 Author Share Posted September 19, 2020 16 hours ago, Netduma Fraser said: If the PS4 was still online even in standby mode when you removed it from the VPN then you probably just needed to restart the console to correct it. No, I restarted PS4 as well. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 19, 2020 Administrators Share Posted September 19, 2020 6 hours ago, badrisuper said: No, I restarted PS4 as well. How did you add the device to the VPN exactly? Link to comment Share on other sites More sharing options...
badrisuper Posted September 19, 2020 Author Share Posted September 19, 2020 I add device by using add device button. If I add and remove my console from the list when I was logged in the game it will kick me out and says disconnected. I always restart my console when i do this. Thanks Badri M Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 19, 2020 Administrators Share Posted September 19, 2020 15 minutes ago, badrisuper said: I add device by using add device button. If I add and remove my console from the list when I was logged in the game it will kick me out and says disconnected. I always restart my console when i do this. Thanks Badri M Using what option specifically or did it give you the greyed out Do NOT VPN these services option by default? Link to comment Share on other sites More sharing options...
badrisuper Posted September 20, 2020 Author Share Posted September 20, 2020 Here attached the screen shot. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 20, 2020 Administrators Share Posted September 20, 2020 Okay that's right, makes sense when you disable the option that you get a disconnect. Regarding strict NAT that is really down to the VPN you're using, may be best to go with a gaming VPN. Link to comment Share on other sites More sharing options...
badrisuper Posted September 20, 2020 Author Share Posted September 20, 2020 what are the gaming vpn available to use with Netduma router? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 20, 2020 Administrators Share Posted September 20, 2020 You'll need to do research on that but any VPN that supports OpenVPN will work with the router. Link to comment Share on other sites More sharing options...
badrisuper Posted September 20, 2020 Author Share Posted September 20, 2020 Yes, I understand I bought Express VPN with the thought that it would help when gaming as well. Any other VPN I should consider? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 20, 2020 Administrators Share Posted September 20, 2020 A gaming VPN would be good as it should ensure an Open NAT when gaming, from memory VyprVPN is a gaming VPN but have a look at see what suits your needs/budget. Link to comment Share on other sites More sharing options...
badrisuper Posted September 21, 2020 Author Share Posted September 21, 2020 Thanks @Netduma Fraser. vyprVPN configuration will work in Netduma router? Regards Badri M Link to comment Share on other sites More sharing options...
badrisuper Posted September 22, 2020 Author Share Posted September 22, 2020 I tried vyprVPN with ovpn file and it works. But it will not help for gaming. Without VPN is much better Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 22, 2020 Administrators Share Posted September 22, 2020 Yes without a VPN would be better as you don't have the additional hops. Did you have an Open NAT using them? Link to comment Share on other sites More sharing options...
badrisuper Posted September 22, 2020 Author Share Posted September 22, 2020 No, I didnt have open NAT Even though I disable NAT in vyprVPN control panel I verified with customer care as well. They couldnt help me other than disabling NAT in control panel Thanks Badri M Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 22, 2020 Administrators Share Posted September 22, 2020 32 minutes ago, badrisuper said: No, I didnt have open NAT Even though I disable NAT in vyprVPN control panel I verified with customer care as well. They couldnt help me other than disabling NAT in control panel Thanks Badri M Just to clarify, where did you disable that, on the website and then it gave you a config to use or using the PC client? Link to comment Share on other sites More sharing options...
badrisuper Posted September 22, 2020 Author Share Posted September 22, 2020 I disable NAT in vyprvpn site. Once your account created, you will have access to control panel which gives handful of options. In router I used .ovpn file Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 22, 2020 Administrators Share Posted September 22, 2020 1 hour ago, badrisuper said: I disable NAT in vyprvpn site. Once your account created, you will have access to control panel which gives handful of options. In router I used .ovpn file And it generates a .ovpn file based on the options you choose? Link to comment Share on other sites More sharing options...
badrisuper Posted September 23, 2020 Author Share Posted September 23, 2020 No, ovpn file is not generated. Its readily available. The file they had is for AsusWRT I think. I took that file and it works without any issue. Disabling NAT is a separate option that doesnt present in ovpn file. Its an option available in their server which connects to my vyprVPN account Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 23, 2020 Administrators Share Posted September 23, 2020 Okay interesting. I don't think there is anything on our side that would prevent you getting an open NAT, especially if you have an Open NAT without a VPN enabled. You could try putting the VPN device in the DMZ and see if that helps. Link to comment Share on other sites More sharing options...
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