rameses Posted August 24, 2020 Share Posted August 24, 2020 Hello I purchased a netduma R2 received last week and as I was setting it up I noticed that one of the antenna connectors was fairly loose. I’m not sure if that specific antenna is working properly or if it might have an impact on my WiFi performance. I reached out via email for an exchange but haven’t received a response. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 25, 2020 Administrators Share Posted August 25, 2020 I'm sure that it is fine, some of mine are a bit loose but doesn't impact performance. Did you receive a reply via email? Link to comment Share on other sites More sharing options...
scoobypreza Posted August 25, 2020 Share Posted August 25, 2020 Hi some of my brass connection on the r2 where loose just tighten them up with a socket and there fine Netduma Fraser 1 Link to comment Share on other sites More sharing options...
rameses Posted August 25, 2020 Author Share Posted August 25, 2020 9 hours ago, Netduma Fraser said: I'm sure that it is fine, some of mine are a bit loose but doesn't impact performance. Did you receive a reply via email? Nope. No reply yet. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 26, 2020 Administrators Share Posted August 26, 2020 15 hours ago, rameses said: Nope. No reply yet. Sorry about that, did you email with the same email used for your forum account? I'll chase the team. Link to comment Share on other sites More sharing options...
rameses Posted August 27, 2020 Author Share Posted August 27, 2020 Yea it’s the same email. Thanks. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 27, 2020 Administrators Share Posted August 27, 2020 Thanks, I've chased the team for you so hopefully you'll receive a response soon. Link to comment Share on other sites More sharing options...
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