santa78 Posted August 3, 2020 Share Posted August 3, 2020 Hello, A few months ago I had created a topic for my dhcp problem on my XR700 which stopped working randomly. Frazer provided me with firmware V1.0.1.24 which should resolve this problem. The problem is back, plus I unfortunately now have another even more problematic problem ... I am in 1gigabit fiber, my speed is randomly restricted by my netduma router to 100mbits without me modifying the configuration. This causes me a lot of problem, it is not just one device but ALL that are restricted. Having several servers at home, consoles, workstation, ip tv etc. this causes me a real problem in my work because the only way to solve this problem (and that of the dhcp) is to restart the router. Can you help me solve these problems? Should I send you logs? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 3, 2020 Administrators Share Posted August 3, 2020 Sorry to hear you're having these issues. Could you provide the following information please? What is your exact physical setup? What does it say for lease obtained/expires in Settings > Monitoring > Connection Status? In Device Manager, switch to table view - on the ports what does the link speed say for each? What category of ethernet cables are you using? Do WiFi speeds also suffer the same slow speeds? Link to comment Share on other sites More sharing options...
santa78 Posted August 3, 2020 Author Share Posted August 3, 2020 Hi @Netduma Fraser 1 - Fiber Orange => Routeur XR700 (in dmz/ip fixe) connected with a cat6 cable Firmware : V1.0.1.24 2 - Actually this but i have reboot yesterday my router because the network have the problem (restricted 100mbits) 3 - this : 4 - I use a cat6 ethernet cable and sfp+ 5 - I haven't checked yet because I mainly use wired, I can try the next bug... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 3, 2020 Administrators Share Posted August 3, 2020 Okay that's great thank you, so doesn't seem to be limited by the cables at all. On the QoS page in the Anti-Bufferbloat 3 line menu option could you disable QoS completely there and then try a wired speed test and see what you get please? Link to comment Share on other sites More sharing options...
santa78 Posted August 3, 2020 Author Share Posted August 3, 2020 @Netduma Fraser if i test a speedtest the bandwitch is good, but if i test a bandwitch after the bug isnt working (restricted to 90/100mbits) If you want i can test to disable qos when the bug appears to see if it fixes the problem? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 4, 2020 Administrators Share Posted August 4, 2020 So there are times when you receive your full speeds and times when it randomly drops? If so yes please disable QoS fully when the speed appears to drop and see if you can then get full speeds. santa78 1 Link to comment Share on other sites More sharing options...
santa78 Posted August 4, 2020 Author Share Posted August 4, 2020 Excactly, ok i try this solution after the problem back Netduma Fraser 1 Link to comment Share on other sites More sharing options...
santa78 Posted August 5, 2020 Author Share Posted August 5, 2020 The problem back again, i have try disable the QOS but the problem is still there Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 5, 2020 Administrators Share Posted August 5, 2020 What is the speedtest you're using? If you use Speedtest.net do you get the same results? Link to comment Share on other sites More sharing options...
santa78 Posted August 5, 2020 Author Share Posted August 5, 2020 I have use the google test, but i have try with speedtest.net and its same After reboot my speedtest have the good result (~900mbits) Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 5, 2020 Administrators Share Posted August 5, 2020 Just to check, when this happens does the ISP modem/router report full speeds? Are you able to put the ISP router in modem or bridge mode? Link to comment Share on other sites More sharing options...
santa78 Posted August 5, 2020 Author Share Posted August 5, 2020 @Netduma Fraser i dont have try but if the reboot of the netduma router fix the problem I think that the problem does not come from the box of my ISP But if you want i can try. Im not sure, for the modem/bridge mode, i have the Orange box (France), actually my Orange routeur have the DHCP disable, the IP of my XR700 fixed, the XR700 is in DMZ. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 5, 2020 Administrators Share Posted August 5, 2020 Yes please do just in case, it might be the ISP router drops the speeds momentarily and the router is unable to properly re-establish the speeds. What is the model of the Orange box? Link to comment Share on other sites More sharing options...
santa78 Posted August 6, 2020 Author Share Posted August 6, 2020 Livebox v4 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 6, 2020 Administrators Share Posted August 6, 2020 Thanks, no bridge mode unfortunately. Are ALL devices connected to the XR or are some connected to the livebox? Link to comment Share on other sites More sharing options...
santa78 Posted August 6, 2020 Author Share Posted August 6, 2020 Only connected to the XR700 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 6, 2020 Administrators Share Posted August 6, 2020 Could you try reinstalling the firmware using TFTP please and then doing a reset and see if the issue returns? https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP Link to comment Share on other sites More sharing options...
santa78 Posted August 6, 2020 Author Share Posted August 6, 2020 i go to the vacation tomorrow, i try in 10 days Netduma Fraser 1 Link to comment Share on other sites More sharing options...
santa78 Posted August 6, 2020 Author Share Posted August 6, 2020 for information i have a switch MikroTik CRS309-1G-8S+IN connect to the SFP+ port on my XR700. Its for my 2 nas and my esxi server, I don't know if it can be linked to the problem Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 7, 2020 Administrators Share Posted August 7, 2020 On the interface have you switched it to use that port for WAN? It may be a good idea to try without it in case that is the cause. Link to comment Share on other sites More sharing options...
santa78 Posted August 7, 2020 Author Share Posted August 7, 2020 yes in my config the sfp+ is configured on WAN Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 7, 2020 Administrators Share Posted August 7, 2020 Okay thanks, if you remove that and switch it back to use the normal WAN port let us know if you reach your speeds correctly then. Link to comment Share on other sites More sharing options...
santa78 Posted August 7, 2020 Author Share Posted August 7, 2020 If i disable the option the sfp+ port is disabled ? its compliclated for me to migrate all my nas/server linked to my SFP+ Switch on ethernet (For information on my sfp+ switch the MTU is configured to 9000, but on my netduma i dont have change MTU parameter) Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 8, 2020 Administrators Share Posted August 8, 2020 Yes, could you just disable for a short period - no need to move anything around but disable and use the normal WAN port and see if you get expected speeds? Link to comment Share on other sites More sharing options...
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