santa78 Posted April 14, 2020 Posted April 14, 2020 Hello, It seems to me that there is a known problem with dumaos for dhcp. I never had a problem with my XR500, but since I switched to the XR700 I have had DHCP problems. DHCP no longer works, I have to restart my router on average twice a week. It is really problematic for me I am teleworking and I am a system admin, I have an important infrastructure at home which I use for my work. I have ~ 25 connected devices, it is really problematic to cut my production without notice because my mobiles and laptops no longer have dhcp, I cannot fix ips for all my devices. Is there a fix for this problem? I can't wait for Duma OS 3 to fix this problem, the release date is too uncertain ... Regards Santa
Administrators Netduma Fraser Posted April 14, 2020 Administrators Posted April 14, 2020 We are aware of this issue so it shouldn't be a problem in 3.0 however, upgrade to this very latest firmware for the XR700 and then perform a factory reset using the button in the back of the router and let us know if it still occurs. https://kb.netgear.com/000061714/XR700-Firmware-Version-1-0-1-24-Hot-Fix
santa78 Posted April 15, 2020 Author Posted April 15, 2020 Hello @Netduma Fraser thanks for you quick support. If I save my netduma configuration before the reset, are my fixed ips, open port and QOS parameter all included in the configuration backup file?
Administrators Netduma Fraser Posted April 15, 2020 Administrators Posted April 15, 2020 Yes they should be but if you're going to save a config save one once you've upgraded, don't restore the config from the previous version.
santa78 Posted April 22, 2020 Author Posted April 22, 2020 the reset with the button doesnt work. At the 1st reset it just rebooted. At the 2nd reset the router was inaccessible, I restarted it and my configuration had not changed but the nas worked So I reset via the web interface then I restore my configuration. I will see if the problem comes back after or not
Guest Killhippie Posted April 22, 2020 Posted April 22, 2020 2 hours ago, santa78 said: the reset with the button doesnt work. At the 1st reset it just rebooted. At the 2nd reset the router was inaccessible, I restarted it and my configuration had not changed but the nas worked So I reset via the web interface then I restore my configuration. I will see if the problem comes back after or not How long did you hold the reset button in for, should be about 20 seconds. Never use a config file to restore as if there is a bug you restore the bug more often than not. A clean install is better. I would re downloaded the latest firmware, update, reset and start fresh with only a PC connected and the NAS disconnected while updating.
Administrators Netduma Fraser Posted April 22, 2020 Administrators Posted April 22, 2020 Let us know how you get on, some good advice from KH there.
santa78 Posted April 23, 2020 Author Posted April 23, 2020 Hi, I'm fine staying more than 20 seconds press the button It is for this that I reset via the web interface afterwards. It is unfortunately impossible for me to reset without importing my configuration. I work from my home and I have several servers etc (+25 peripherals connect), I have more than 40 open ports, ip fix and more. During my migration from XR500 to XR700 I spent 2 hours putting everything back in because it was impossible to import the config ... I cannot cut my network for so long time without being sure that the problem will be resolved. For the moment the problem has not returned, I will keep you informed if it returns Thanks for the support !
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