Jump to content

Netduma packet loss problem


Yundaz
 Share

Recommended Posts

Hi there,

 

For the past couple of days I've been having latency / packet loss problems. I know that my provider is having issues due to covid-19 at the moment but from the readouts at

PingPlotter I can see that there is a some packet loss problem of 30% between my computer and the Netduma router, which is the first line.

Calling family abroad on video, using a virtual machine for work or gaming is almost impossible without stutters and big lag spikes.

How can I check if my Netduma router is the problem in this packet loss, what can I do to solve this problem?

 

- I am connected with a Cat6 ethernet cable

- Running a router from Virgin Media (UK) -  Hud3.0  in modem mode to the netduma router.

- Switched to a different ethernet cable still no result

 

Thank you for your help.

 

ping.jpg

Link to comment
Share on other sites

  • Administrators

Hey, welcome to the forum!

As above could you try that to so we can rule out anything else being the issue. Also could you change the interval back to 2.5 on PingPlotter as sometimes reducing this can report false packet loss, could you then redo the test through the R1 as well please.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...