Yundaz Posted March 27, 2020 Share Posted March 27, 2020 Hi there, For the past couple of days I've been having latency / packet loss problems. I know that my provider is having issues due to covid-19 at the moment but from the readouts at PingPlotter I can see that there is a some packet loss problem of 30% between my computer and the Netduma router, which is the first line. Calling family abroad on video, using a virtual machine for work or gaming is almost impossible without stutters and big lag spikes. How can I check if my Netduma router is the problem in this packet loss, what can I do to solve this problem? - I am connected with a Cat6 ethernet cable - Running a router from Virgin Media (UK) - Hud3.0 in modem mode to the netduma router. - Switched to a different ethernet cable still no result Thank you for your help. Link to comment Share on other sites More sharing options...
BIG__DOG Posted March 28, 2020 Share Posted March 28, 2020 Connect your pc directly into the hub while still in modem only mode, rerun pingplotter and post results please. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 31, 2020 Administrators Share Posted March 31, 2020 Hey, welcome to the forum! As above could you try that to so we can rule out anything else being the issue. Also could you change the interval back to 2.5 on PingPlotter as sometimes reducing this can report false packet loss, could you then redo the test through the R1 as well please. Link to comment Share on other sites More sharing options...
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