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Xr500 geofilter issues

GamerDuDe

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Spdsk8race

Spdsk8race

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On 3/21/2020 at 4:50 PM, Netduma Fraser said:

It shouldn't be renewing the lease if you have given it a static IP on the Pace, do you have it set to static in Internet Setup on the XR? If not do that and it should completely stop the renewals.

Will change that now to a static, will update if it stops.

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Spdsk8race

Spdsk8race

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Okay so the connected messages has stopped appearing every 5 minutes, however now I had a device renewing it's DHCP address every few seconds.

[DumaOS] DHCP lease change., Monday, March 23, 2020 11:45:20
[DumaOS] DHCP new event., Monday, March 23, 2020 11:45:20
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:45:20
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:45:07
[DumaOS] DHCP new event., Monday, March 23, 2020 11:45:07
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:45:07
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:44:54
[DumaOS] DHCP new event., Monday, March 23, 2020 11:44:54
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:44:54
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:43:31
[DumaOS] DHCP new event., Monday, March 23, 2020 11:43:31
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:43:31
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:42:57
[DumaOS] DHCP new event., Monday, March 23, 2020 11:42:57
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:42:57
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:42:21
[DumaOS] DHCP new event., Monday, March 23, 2020 11:42:21
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:42:21
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:38:55
[DumaOS] DHCP new event., Monday, March 23, 2020 11:38:55
[DHCP IP: 192.168.2.22] to MAC address 9c:b6:d0:9b:4d:af, Monday, March 23, 2020 11:38:55
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:29:34
[DumaOS] DHCP new event., Monday, March 23, 2020 11:29:34
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:29:34
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:28:44
[DumaOS] DHCP new event., Monday, March 23, 2020 11:28:44
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:28:44
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:28:17
[DumaOS] DHCP new event., Monday, March 23, 2020 11:28:17
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:28:17
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:28:05
[DumaOS] DHCP new event., Monday, March 23, 2020 11:28:05
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:28:05
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:27:52
[DumaOS] DHCP new event., Monday, March 23, 2020 11:27:52
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:27:52
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:27:28
[DumaOS] DHCP new event., Monday, March 23, 2020 11:27:28
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:27:28
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:25:23
[DumaOS] DHCP new event., Monday, March 23, 2020 11:25:23
[DHCP IP: 192.168.2.7] to MAC address d0:73:d5:24:4f:b3, Monday, March 23, 2020 11:25:23
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:25:04
[DumaOS] DHCP new event., Monday, March 23, 2020 11:25:04
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:25:04
[DumaOS] R-App store cloud sync failed, Monday, March 23, 2020 11:24:09
[DumaOS] HTTP download failed with code '404', Monday, March 23, 2020 11:24:09
[DumaOS] Resync R-App store cloud, Monday, March 23, 2020 11:24:09
[DumaOS] Cloudsync Themes result 'false','All mirrors are down', Monday, March 23, 2020 11:24:06
[DumaOS] Cloud sync: Router timezone is not UTC '-500', Monday, March 23, 2020 11:24:06
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:23:33
[DumaOS] DHCP new event., Monday, March 23, 2020 11:23:33
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:23:33
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:23:30
[DumaOS] DHCP new event., Monday, March 23, 2020 11:23:30
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:23:30
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:23:11
[DumaOS] DHCP new event., Monday, March 23, 2020 11:23:11
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:23:11
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:21:31
[DumaOS] DHCP new event., Monday, March 23, 2020 11:21:31
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:21:31
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:21:25
[DumaOS] DHCP new event., Monday, March 23, 2020 11:21:25
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:21:25
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:20:00
[DumaOS] DHCP new event., Monday, March 23, 2020 11:20:00
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:20:00
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:19:42
[DumaOS] DHCP new event., Monday, March 23, 2020 11:19:42
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:19:42
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:19:04
[DumaOS] DHCP new event., Monday, March 23, 2020 11:19:04
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:19:04
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:18:27
[DumaOS] DHCP new event., Monday, March 23, 2020 11:18:27
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:18:27
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:18:07
[DumaOS] DHCP new event., Monday, March 23, 2020 11:18:07
[DHCP IP: 192.168.2.7] to MAC address d0:73:d5:24:4f:b3, Monday, March 23, 2020 11:18:07
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:17:13
[DumaOS] DHCP new event., Monday, March 23, 2020 11:17:13
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:17:13
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:16:40
[DumaOS] DHCP new event., Monday, March 23, 2020 11:16:40
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:16:40
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:15:51
[DumaOS] DHCP new event., Monday, March 23, 2020 11:15:51
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:15:51
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:15:05
[DumaOS] DHCP new event., Monday, March 23, 2020 11:15:05
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:15:05
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:14:32
[DumaOS] DHCP new event., Monday, March 23, 2020 11:14:32
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:14:32
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:14:14
[DumaOS] DHCP new event., Monday, March 23, 2020 11:14:14
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:14:14
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:10:56
[DumaOS] DHCP new event., Monday, March 23, 2020 11:10:56
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:10:56
[UPnP set event: add_nat_rule] from source 192.168.2.22, Monday, March 23, 2020 11:10:51
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:10:27
[DumaOS] DHCP new event., Monday, March 23, 2020 11:10:27
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:10:27
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:09:45
[DumaOS] DHCP new event., Monday, March 23, 2020 11:09:45
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:09:45
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:09:08
[DumaOS] DHCP new event., Monday, March 23, 2020 11:09:08
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:09:08
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:08:40
[DumaOS] DHCP new event., Monday, March 23, 2020 11:08:40
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:08:40
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:08:16
[DumaOS] DHCP new event., Monday, March 23, 2020 11:08:16
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:08:16
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:07:39
[DumaOS] DHCP new event., Monday, March 23, 2020 11:07:39
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:07:39
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:07:26
[DumaOS] DHCP new event., Monday, March 23, 2020 11:07:26
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:07:26
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:06:42
[DumaOS] DHCP new event., Monday, March 23, 2020 11:06:42
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:06:42
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:06:01
[DumaOS] DHCP new event., Monday, March 23, 2020 11:06:01
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:06:01
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:05:53
[DumaOS] DHCP new event., Monday, March 23, 2020 11:05:53
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:05:53
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:04:53
[DumaOS] DHCP new event., Monday, March 23, 2020 11:04:53
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:04:53
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:04:45
[DumaOS] DHCP new event., Monday, March 23, 2020 11:04:45
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:04:45
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:03:41
[DumaOS] DHCP new event., Monday, March 23, 2020 11:03:41
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:03:41
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:02:23
[DumaOS] DHCP new event., Monday, March 23, 2020 11:02:23
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:02:23
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:02:12
[DumaOS] DHCP new event., Monday, March 23, 2020 11:02:12
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:02:12
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:00:29
[DumaOS] DHCP new event., Monday, March 23, 2020 11:00:29
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 11:00:29
[DumaOS] config write 'com.netdumasoftware.devicemanager.database', Monday, March 23, 2020 11:00:04
[DumaOS] DHCP lease change., Monday, March 23, 2020 11:00:00
[DumaOS] DHCP new event., Monday, March 23, 2020 11:00:00
[DHCP IP: 192.168.2.7] to MAC address d0:73:d5:24:4f:b3, Monday, March 23, 2020 11:00:00
[DumaOS] DHCP lease change., Monday, March 23, 2020 10:59:50
[DumaOS] DHCP new event., Monday, March 23, 2020 10:59:50
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 10:59:50
[DumaOS] DHCP lease change., Monday, March 23, 2020 10:59:20
[DumaOS] DHCP new event., Monday, March 23, 2020 10:59:20
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 10:59:20
[DumaOS] DHCP lease change., Monday, March 23, 2020 10:58:35
[DumaOS] DHCP new event., Monday, March 23, 2020 10:58:35
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 10:58:35
[DumaOS] DHCP lease change., Monday, March 23, 2020 10:51:40
[DumaOS] DHCP new event., Monday, March 23, 2020 10:51:40
[DHCP IP: 192.168.2.8] to MAC address 0c:62:a6:2e:bc:51, Monday, March 23, 2020 10:51:40
[DumaOS] config write 'com.netdumasoftware.devicemanager.database', Monday, March 23, 2020 10:49:34
[DumaOS] config write 'com.netdumasoftware.devicemanager.database', Monday, March 23, 2020 10:48:52
[DumaOS] DHCP lease change., Monday, March 23, 2020 10:48:51
[DumaOS] DHCP new event., Monday, March 23, 2020 10:48:51
[DHCP IP: 192.168.2.4] to MAC address d0:73:d5:28:00:0a, Monday, March 23, 2020 10:48:51
[DumaOS] DHCP lease change., Monday, March 23, 2020 10:48:48
[DumaOS] DHCP new event., Monday, March 23, 2020 10:48:48
[DHCP IP: 192.168.2.9] to MAC address d0:73:d5:2f:7d:08, Monday, March 23, 2020 10:48:48
[DumaOS] config write 'com.netdumasoftware.devicemanager.database', Monday, March 23, 2020 09:45:28
[DumaOS] DHCP lease change., Monday, March 23, 2020 09:45:24
[DumaOS] DHCP new event., Monday, March 23, 2020 09:45:24
[DHCP IP: 192.168.2.8] to MAC address 0c:62:a6:2e:bc:51, Monday, March 23, 2020 09:45:24
[DumaOS] DHCP lease change., Monday, March 23, 2020 09:26:49
[DumaOS] DHCP new event., Monday, March 23, 2020 09:26:49
[DHCP IP: 192.168.2.19] to MAC address 48:01:c5:eb:9d:d8, Monday, March 23, 2020 09:26:49
[DumaOS] DHCP lease change., Monday, March 23, 2020 09:25:42
[DumaOS] DHCP new event., Monday, March 23, 2020 09:25:42
[DHCP IP: 192.168.2.19] to MAC address 48:01:c5:eb:9d:d8, Monday, March 23, 2020 09:25:42
[DumaOS] config write 'com.netdumasoftware.devicemanager.database', Monday, March 23, 2020 09:18:39
[DumaOS] DHCP lease change., Monday, March 23, 2020 09:18:36
[DumaOS] DHCP new event., Monday, March 23, 2020 09:18:36
[DHCP IP: 192.168.2.6] to MAC address d0:73:d5:28:89:0e, Monday, March 23, 2020 09:18:36
[DumaOS] DHCP lease change., Monday, March 23, 2020 09:15:20
[DumaOS] DHCP new event., Monday, March 23, 2020 09:15:20
[DHCP IP: 192.168.2.19] to MAC address 48:01:c5:eb:9d:d8, Monday, March 23, 2020 09:15:20
[DumaOS] config write 'com.netdumasoftware.devicemanager.database', Monday, March 23, 2020 09:14:50
[DumaOS] DHCP lease change., Monday, March 23, 2020 09:14:46
[DumaOS] DHCP new event., Monday, March 23, 2020 09:14:46
[DHCP IP: 192.168.2.3] to MAC address d0:73:d5:27:e0:56, Monday, March 23, 2020 09:14:46
[DumaOS] DHCP lease change., Monday, March 23, 2020 09:14:04
[DumaOS] DHCP new event., Monday, March 23, 2020 09:14:04
[DHCP IP: 192.168.2.22] to MAC address 9c:b6:d0:9b:4d:af, Monday, March 23, 2020 09:14:04
[DumaOS] DHCP lease change., Monday, March 23, 2020 09:13:59
[DumaOS] DHCP new event., Monday, March 23, 2020 09:13:59
[DHCP IP: 192.168.2.19] to MAC address 48:01:c5:eb:9d:d8, Monday, March 23, 2020 09:13:59
[UPnP set event: del_nat_rule] from source 192.168.2.2, Monday, March 23, 2020 09:13:36
[DumaOS] DHCP lease change., Monday, March 23, 2020 09:12:18
[DumaOS] DHCP new event., Monday, March 23, 2020 09:12:18
[DHCP IP: 192.168.2.19] to MAC address 48:01:c5:eb:9d:d8, Monday, March 23, 2020 09:12:18
[DumaOS] DHCP lease change., Monday, March 23, 2020 09:06:03

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Netduma Fraser

Netduma Fraser

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Have you identified which device this is by matching the MAC address using the device manager? It's quite likely that this device hasn't been given a static IP, possibly missed out by mistake, if it has is it losing connection every 5 seconds?

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Netduma Fraser

Netduma Fraser

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36 minutes ago, Spdsk8race said:

Should I be providing every item a static IP?

Yes if you've disabled the DHCP server then you should give every device a static IP. Any devices you connect after the fact you'll need to give a static IP on the device itself before it can connect.

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Spdsk8race

Spdsk8race

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3 hours ago, Netduma Fraser said:

Yes if you've disabled the DHCP server then you should give every device a static IP. Any devices you connect after the fact you'll need to give a static IP on the device itself before it can connect.

Well, that broke my entire wifi. After enabling the static ip address for all 24 of my devices, the wifi for both 5ghz and 2.4ghz no longer broadcasts or shows on any devices in the house.

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Spdsk8race

Spdsk8race

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Sorry that was incorrect.. It did not break my wifi, it factory reset the whole damn router... on top of that i finished setting the dumb thing back up, rebooted it after getting my Xbox set back up. Factory reset itself again... Going to try and now ireload the firmware back on to it, Once again.... But If this doesn't work... I will just dump this router and move to another.. This part right here is the breaking point, spending more time than needed to get the router to stop dropping connection every 5 minutes, requires setting everything to a manual ip, reconfiguring 20+ items, to only have it factory reset, twice. I truly didn't pay $300 to spend 3 hours getting basic things to function that a $100 router or a 5 year old router will do with zero effort, during a day needing internet to function. Truly, This is absolute madness.

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Netduma Fraser

Netduma Fraser

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I can't understand how it reset twice just by disabling DHCP, it's completely opposite ends of the spectrum. It made you go through the setup wizard again twice? I'd suggest making a ticket with Netgear for an RMA to get a replacement as yours may be faulty http://support.netgear.com/

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Spdsk8race

Spdsk8race

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49 minutes ago, Netduma Fraser said:

I can't understand how it reset twice just by disabling DHCP, it's completely opposite ends of the spectrum. It made you go through the setup wizard again twice? I'd suggest making a ticket with Netgear for an RMA to get a replacement as yours may be faulty http://support.netgear.com/

5 hours ago, Netduma Fraser said:

 

device is out of warranty, I tried to file a replacement a while back because the Ethernet port 4 on the back and for the lights up front is Ethernet port 1 on the router, they said nothing they can do. I finally got it to stop factory resetting by doing tftp to manually load .56 back on then factory reset, it will now reboot without factory resetting, at this point I'm going to leave it plugged in to either spend more time trying to get Netgear to replace it, or just buy a different router all together. This has been a very long, frustrating day, spending more time trying to get just internet to work on a expensive product, that at this point takes more time than it worth. None of the features work outside of geo-filter which doesn't recognize dedicated servers correctly or blocks the from outside my radius. Only thing it does do right is tells me the address of where I'm connected to. 

 

Most likely I'll end up trying to call Netgear to attempt a replacement, but there shouldn't be this much time and energy to get a $300 dollar to just work. If I can't get a replacement, I'll let y'all know and just move on to another product.

Sorry for my frustration

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Netduma Fraser

Netduma Fraser

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18 hours ago, Spdsk8race said:

device is out of warranty, I tried to file a replacement a while back because the Ethernet port 4 on the back and for the lights up front is Ethernet port 1 on the router, they said nothing they can do. I finally got it to stop factory resetting by doing tftp to manually load .56 back on then factory reset, it will now reboot without factory resetting, at this point I'm going to leave it plugged in to either spend more time trying to get Netgear to replace it, or just buy a different router all together. This has been a very long, frustrating day, spending more time trying to get just internet to work on a expensive product, that at this point takes more time than it worth. None of the features work outside of geo-filter which doesn't recognize dedicated servers correctly or blocks the from outside my radius. Only thing it does do right is tells me the address of where I'm connected to.

Most likely I'll end up trying to call Netgear to attempt a replacement, but there shouldn't be this much time and energy to get a $300 dollar to just work. If I can't get a replacement, I'll let y'all know and just move on to another product.

Sorry for my frustration

I totally understand your frustration and I'm sorry I haven't been able to resolve it for you, I'm sort of limited to what I can do being that it is probably a hardware issue. The only thing I can think of that could be a cause that is easily resolvable is that the power adapter is faulty, do you have another with the same voltage you could use to see if it stops the reboots?

13 hours ago, xProYodax said:

i have xr500 conected to play fortnite and i cant see players and server i check firmware and is updated but other things i cant see i need help im tired of that idk what i neeed doing

Hey, welcome to the forum!

You won't see players on the map as the game uses dedicated servers. You will only see a server when it is loading in/when you're in the game. If you have any other questions/issues please make a new topic and we'll be happy to help you there.

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Spdsk8race

Spdsk8race

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Well, after 4 calls, 3 hours on hold,being hung up on 3 of them when someone finally answered because they couldn't hear me, finally spoke to someone. They explained they can't do a RMA because the warranty is expired and there isn't another option to resolve. But they explained they're doing 10% off if I wanted to order another one... 

 

If I could have reached through the phone... So I guess I have a $300 paperweight now. 

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Netduma Fraser

Netduma Fraser

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59 minutes ago, Spdsk8race said:

Well, after 4 calls, 3 hours on hold,being hung up on 3 of them when someone finally answered because they couldn't hear me, finally spoke to someone. They explained they can't do a RMA because the warranty is expired and there isn't another option to resolve. But they explained they're doing 10% off if I wanted to order another one...

If I could have reached through the phone... So I guess I have a $300 paperweight now. 

I don't blame you for that, it's not a very good response, they should have provided more suggestions at the very least. Have you been able to try my adapter suggestion?

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Spdsk8race

Spdsk8race

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On 3/26/2020 at 7:08 PM, Netduma Fraser said:

I don't blame you for that, it's not a very good response, they should have provided more suggestions at the very least. Have you been able to try my adapter suggestion?

No dice on the adaptor, still is randomly losing internet, then force reboots itself after about 25-30 seconds of no internet, after I'm back on set up screen. I've given up at this point, plugged back in my old r7000 and haven't had a issue since. The XR I guess will either sit collecting dust at this point, or I'll wait to see if maybe the next update being flashed on to there will make it stop factory wiping/rebooting randomly

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On 3/26/2020 at 7:08 PM, Netduma Fraser said:

I don't blame you for that, it's not a very good response, they should have provided more suggestions at the very least. Have you been able to try my adapter suggestion?

It seems there are more posts appearing in regards to the router locking up, or factory resetting itself... I'm wondering how long they owned their routers in comparison to mine and if this is a build quality issue, and if these devices are biting the dust after x amount of time.

https://forum.netduma.com/topic/30858-xr500-factory-reset-on-reboot/

https://forum.netduma.com/topic/30830-xr500-locks-upreboots/

 

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9 minutes ago, Netduma Fraser said:

Sorry to hear that, I wish I had more suggestions for you. Hopefully with 3.0 you won't have any of these issues, when the beta is rolled out you could provide us feedback on this.

I'm debating buying a new one then just returning the broken one.. Crappy thing to do, but at the end of the day so is a expensive, broken router.

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Netduma Fraser

Netduma Fraser

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56 minutes ago, Spdsk8race said:

I'm debating buying a new one then just returning the broken one.. Crappy thing to do, but at the end of the day so is a expensive, broken router.

If they'll let you do that then there is no harm in doing so, they would just return it to Netgear most likely.

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