devleo Posted February 14, 2020 Share Posted February 14, 2020 Hey there. I just picked up an XR500 (latest firmware as of 2/14/2020) and have a question about the Anti-Bufferbloat feature. I have it set to "When High Priority Traffic Detected" and set the sliders to 70%. However, whenever I navigate away and return, the bars are back to 100%. There doesn't seem to be a save button. I saw in one of the advertisements for the service that they are supposed to save on update. To make sure nothing was blocking the UI elements or functionality, I even attempted it in a fresh install of Chrome and Safari (Normally Firefox). Any idea what I'm doing wrong? Are they always 100% when you visit the pane and the actual values are hidden? Thank you for your time. Link to comment Share on other sites More sharing options...
Kendal Posted February 15, 2020 Share Posted February 15, 2020 Hey, It will be saved automatically. Do you have browser extension installed? If you got adblock, security extension and antivirus app, disable those and restart the router and device. Try another Device (Computer, Notebook) as well. Link to comment Share on other sites More sharing options...
devleo Posted February 16, 2020 Author Share Posted February 16, 2020 Hey there. I've tried a different computer on a clean install of Safari and Chrome, no addons, no anti virus. The sliders return to 100% after navigating away and back, after selecting a new option between "Always, High Priority, and Never", and rebooting the router. Link to comment Share on other sites More sharing options...
Guest Killhippie Posted February 16, 2020 Share Posted February 16, 2020 3 hours ago, devleo said: Hey there. I've tried a different computer on a clean install of Safari and Chrome, no addons, no anti virus. The sliders return to 100% after navigating away and back, after selecting a new option between "Always, High Priority, and Never", and rebooting the router. I would suggest reinstalling the firmware and factory resetting it afterwards using the pinhole in the back, then setting it up as new. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 18, 2020 Administrators Share Posted February 18, 2020 Hey, welcome to the forum! Did you disable QoS completely in the Anti-Bufferbloat 3 line menu by any chance? Could you provide a screenshot of the QoS page just so I can see if there is anything potentially causing this? devleo 1 Link to comment Share on other sites More sharing options...
devleo Posted February 18, 2020 Author Share Posted February 18, 2020 On 2/16/2020 at 12:26 AM, Killhippie said: I would suggest reinstalling the firmware and factory resetting it afterwards using the pinhole in the back, then setting it up as new. This worked. Updated to the latest firmware again. Reset to factory defaults through the in-router menu. The first setting I attempted to change were the sliders (After setting When High Priority Traffic Detected to enable them) and now they give the "Updating" message prompt when updating to a new value. And now the setting of 70% persists. 29 minutes ago, Netduma Fraser said: Hey, welcome to the forum! Did you disable QoS completely in the Anti-Bufferbloat 3 line menu by any chance? Could you provide a screenshot of the QoS page just so I can see if there is anything potentially causing this? Should be good to go now. Thank you for your time. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 18, 2020 Administrators Share Posted February 18, 2020 Great to hear that, as the issue is resolved I'll close the topic. Feel free to open another if you have any more questions/issues. Link to comment Share on other sites More sharing options...
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