faulko Posted January 30, 2020 Posted January 30, 2020 Kids been mucking around with cables and now i cant access gui via cable. Yes i checked im connected from pc directly to the xr500. Can access via wifi thou. Via cable i get this page:https://www.netgear.com/home/products/networking/routerlogincom.html?cache=0#com.netdumasoftware.desktop Yes i tried all suggestions on that page so far nothing. What am i missing?
Administrators Netduma Alex Posted January 30, 2020 Administrators Posted January 30, 2020 So you're connected via ethernet from your computer directly to one of the LAN ports on the back of the XR500? Not the WAN port? Does the computer have wifi? If so, could you try disabling it in case it's directing you through some other wifi connection?
faulko Posted January 30, 2020 Author Posted January 30, 2020 Definitely pc to lan not wan. no wifi on my pc.
Administrators Netduma Fraser Posted January 30, 2020 Administrators Posted January 30, 2020 Can you connect to the interface via ethernet if you use the LAN IP instead of routerlogin.net?
faulko Posted January 30, 2020 Author Posted January 30, 2020 I’ll try that Fraser when I get home. I’ll also double triple check my cabling as well. im 99% sure it’s correct thou.
faulko Posted January 31, 2020 Author Posted January 31, 2020 So using ipconfig it says 192.168.20.1 Duma should be either 192.168.1.1 or 192.168.1.0? The PC is definitely plugged in right.
faulko Posted January 31, 2020 Author Posted January 31, 2020 Got in eventually. Had to factory reset the dam thing.
Administrators Netduma Fraser Posted February 4, 2020 Administrators Posted February 4, 2020 Thanks for letting us know, glad it's working now. If it happens again make another topic and we can look into it further. As it's resolved I'll close this topic.
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