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Cant Access GUI


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Posted

Kids been mucking around with cables and now i cant access gui via cable.

Yes i checked im connected from pc directly to the xr500.

Can access via wifi thou.

Via cable i get this page:
https://www.netgear.com/home/products/networking/routerlogincom.html?cache=0#com.netdumasoftware.desktop

Yes i tried all suggestions on that page so far nothing.

What am i missing?

  • Administrators
Posted

So you're connected via ethernet from your computer directly to one of the LAN ports on the back of the XR500? Not the WAN port?

Does the computer have wifi? If so, could you try disabling it in case it's directing you through some other wifi connection?

Posted

I’ll try that Fraser when I get home.
 

I’ll also double triple check my cabling as well.

 

im 99% sure it’s correct thou.

Posted

So using ipconfig it says 192.168.20.1

Duma should be either 192.168.1.1 or 192.168.1.0?

The PC is definitely plugged in right.



 

  • Administrators
Posted

Thanks for letting us know, glad it's working now. If it happens again make another topic and we can look into it further. As it's resolved I'll close this topic.

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This topic is now archived and is closed to further replies.

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