Alex49H Posted July 16, 2015 Posted July 16, 2015 I have a tech coming out tomorrow to inspect my line also. Have had too many error messages in my modems log and after talking to them over Twitter they said I had packet loss.
Zennon Posted July 16, 2015 Posted July 16, 2015 Good luck with that alex49h there is nothing worse when your inets playing up.
Alex49H Posted July 16, 2015 Posted July 16, 2015 The funny thing is they admitted they saw packet loss and a problem with the line.
balbo88 Posted July 17, 2015 Author Posted July 17, 2015 Hi guy's . So little feedback of my interaction with my isp provider . They see the trouble to , its so minim it don't really affect the line . Of courses , without input on line gaming in there analyses . The told me they can't help it or fix it . The given me a new box , and say maybe it will help , but it don't helps ! Pingplotter give the same results as yesterday . So .... , i suppose there is nothing to do , only change my isp provider but no guarantee it will get better . I really want thank all of you fore the help , advise and time you put in this . Even if we can't fix it , i learned much about network and connection issues . I will die a little smarter Big up fore the Netduma community !!!!! Case close :/
Administrators Netduma Fraser Posted July 17, 2015 Administrators Posted July 17, 2015 Thats a shame they couldn't help but maybe the new box will perform a little better for you. Changing ISP may help as well thats true. We have a great community here thats for sure
Zennon Posted July 17, 2015 Posted July 17, 2015 I thought they may say something like that under normal situations a 30ms jitter is not a big thing but for gaming it is. Good luck if you decide to change provider , BT fibre TalkTalk are both good for gaming i can say that because a freind is with BT and I am with TalkTalk but I am sure somewhere in the UK people will be seeing congestion or ping problems with these providers. It can depend on area and how many are using the cabinets/exchange.
balbo88 Posted July 17, 2015 Author Posted July 17, 2015 Thanks Zennon , but i am from Belgium :/ I doubt its worth change isp provider but thanks again . Fraser , thank you and don't forget to inform me when you start selling them ; ) Bye bye
Alex49H Posted July 18, 2015 Posted July 18, 2015 So the Tech came out and shortened my cable line to the modem. Removed 2 splitters and just replaced it with a 3 way splitter. Removed old coaxial male heads. Now I get speeds 89 down and 22 up. Advertised speeds 150 down 25 up. But I was still seeing lag in P2P and using PA after set at 30.
Zennon Posted July 18, 2015 Posted July 18, 2015 alex49h as long as your Netduma diags and ping plotter plots are good then it is fixed. Try a different title if you are judging it by AW
Alex49H Posted July 18, 2015 Posted July 18, 2015 I will try a diff game. I ran my Netduma Diagnosis and did get Exceptional and No packet loss. But later that night I checked again and got 4% packet loss. From Testmy net my speed results went to 39 down and 9 up from 89 down and 22 up. So they are coming back next week.
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