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Posted

Close smart connection, 2.4 and 5 separate; The single 2.4 signal downstairs is very weak. What is the reason? Do we have to double-frequency optimization? And ...

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Posted

Are you saying that the 2.4GHz connection is weak? It it weaker than when it's combined with 5GHz?

Usually 2.4GHz reaches further than 5GHz but isn't quite as fast.

Do you have any other devices near the router that could be interfering with your connection? Any thick walls between yourself and the router?

Posted

Just one door closed, and I'm upstairs in my office.(Cell laptop 5 GHZ full cell signal strength, or low-end cell phone RF overflow)

Posted

It is already open, and there are several occasions a week when the chance of occurrence is high; I wonder if your company can locate the problem.

  • Administrators
Posted

A WiFi issue like that is hard to say and can vary a lot. Have you place the antennas on the router in optimal positions? Is there thick walls between you and the router?

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