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44 minutes ago, East said:

I suggest you contact your ISP.  Some of "them" can have some sort of nebulous control over Upnp

Now I have never heard of that, if its a ISP provided router they can update the firmware but your ISP is not going to be able to play with your routers UPnP on the LAN side unless they installed malware on your machine or their own equipment they sent you, not a Netgear router or any other make, the most they could do is a port scan or a line test. Can you provide a link to information that supports this 'Nebulous control of UPnP'?

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