Marge Posted June 14, 2019 Share Posted June 14, 2019 Hey guys I recent bought a xr700 & dm200 modem. I installed it today to annoyingly get a issue where it says 'Your connection is not private' so I cant browse anything on the web How would I go abouts fixing this? I used default settings when setting it up Hope i've come to the right place to ask , sorry if it's not Link to comment Share on other sites More sharing options...
Netduma Alex Posted June 14, 2019 Share Posted June 14, 2019 Well before we try fixing the router, let's just check it's nothing to do with your browser. Make sure that your computer's time and date are correct, and try accessing the web in Incognito mode in Chrome. If this works, then you will have to clear your browsing data in Chrome to get it working again. Marge 1 Link to comment Share on other sites More sharing options...
Marge Posted June 14, 2019 Author Share Posted June 14, 2019 2 minutes ago, Netduma Alex said: Well before we try fixing the router, let's just check it's nothing to do with your browser. Make sure that your computer's time and date are correct, and try accessing the web in Incognito mode in Chrome. If this works, then you will have to clear your browsing data in Chrome to get it working again. Im using the same browser now with my old default talktalk router , cant be the issue ps. thanks for super quick response Link to comment Share on other sites More sharing options...
Netduma Alex Posted June 14, 2019 Share Posted June 14, 2019 Have you set a custom DNS server in the router's settings? Did you have any network settings on your computer that were customised for your old router? Link to comment Share on other sites More sharing options...
Marge Posted June 14, 2019 Author Share Posted June 14, 2019 1 hour ago, Netduma Alex said: Have you set a custom DNS server in the router's settings? Did you have any network settings on your computer that were customised for your old router? Nope & nope , all default Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 15, 2019 Administrators Share Posted June 15, 2019 Hey, welcome to the forum! This happens for ALL websites is that correct? I assume then also that trying a different browser gives you the same result? What is your exact physical setup e.g. ISP router/modem model > XR500 > devices seems to me that it is perhaps an issue with the physical setup where the upstream modem/router may be blocking proper internet access to the XR500 and will need to be put in modem mode or have the XR500 WAN input in its DMZ. Link to comment Share on other sites More sharing options...
SKasai Posted June 15, 2019 Share Posted June 15, 2019 You should also show a message that isn't 'www.routerlogin.net' related, as routers have what are called 'self-signed certificates' which would throw up this kind of error. Junior3361 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now