Failed to obtain IP address - XR700

[SkavenUK]

Just purchased this today. Random wireless devices will not connect on either the 2.4Ghz band or 5Ghz band. For example - my Samsung S10 will receive a "failed to obtain an IP address" when trying to connect.

Log on the router shows this for any device that fails to obtain an address

[DHCP IP: 192.168.1.134][Device Name: GALAXY-S10] to MAC address xxxxxxxxxx, Wednesday, May 22, 2019 20:35:15
[DumaOS] DHCP lease change., Wednesday, May 22, 2019 20:35:15
[DumaOS] DHCP new event., Wednesday, May 22, 2019 20:35:15

I've tried updating to the latest firmware V1.0.1.10 and also downgrading to V1.0.0.20 and everything in between but the problem persists. I've also tried other suggestions that people have mentioned in other threads such as changing the DHCP scope from the 192.168.1.1 to 192.168.1.100. Quite dissapointing that i've spent $500 on this to have wasted an entire evening trying to get it to work. Appears i'll be taking it back for a refund.

[Netduma Alex]

Could you please send a screenshot of your LAN setup page? It's possible that this is a problem with your DHCP settings, but it's also possible that this is a hardware fault.

[mxa]

Looks like this is a common issue from the amount of threads I see for this. I had this issue even after reverting to 1.0.0.20 but after hard resetting a few times on that firmware and resetting up my devices it started to work.

[Netduma Admin]

On 5/26/2019 at 3:38 AM, mxa said:

Looks like this is a common issue from the amount of threads I see for this. I had this issue even after reverting to 1.0.0.20 but after hard resetting a few times on that firmware and resetting up my devices it started to work.

Ok, thanks for letting us know.