Irock3822 Posted May 10, 2019 Share Posted May 10, 2019 downloaded and followed instructions, i was on the latest version of firmware i logged in and it told me to contact support I'm worried i just bricked this thing and would love to know how i got the "rare" error message PLEASE help. Link to comment Share on other sites More sharing options...
Netduma Alex Posted May 10, 2019 Share Posted May 10, 2019 Have you tried resetting the router using the button on the back? Give that a go, if you brick it we'll sort it out! Link to comment Share on other sites More sharing options...
Irock3822 Posted May 10, 2019 Author Share Posted May 10, 2019 Thank you, sorry about the multiple posts, got nervous I ruined something, the page said not to turn the router off if you got an error message so I wanted to make sure I could reset it. I will do this and get back if it doesn’t work. Thank you Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 10, 2019 Administrators Share Posted May 10, 2019 Were you on the original R1 firmware when trying to upgrade? If so then you can safely factory reset the router and then try the update again. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now