Jump to content

Error message while trying to upgrade


Irock3822

Recommended Posts

Posted

downloaded and followed instructions, i was on the latest version of firmware i logged in and it told me to contact support I'm worried i just bricked this thing and would love to know how i got the "rare" error message PLEASE help.

  • Administrators
Posted

Have you tried resetting the router using the button on the back? Give that a go, if you brick it we'll sort it out!

Posted

Thank you, sorry about the multiple posts, got nervous I ruined something, the page said not to turn the router off if you got an error message so I wanted to make sure I could reset it. I will do this and get back if it doesn’t work. Thank you 

  • Administrators
Posted

Were you on the original R1 firmware when trying to upgrade? If so then you can safely factory reset the router and then try the update again.

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...