Seanarcher Posted March 24, 2019 Share Posted March 24, 2019 Hey guys I got the frontier modem router combo nvg448b and I get the option to put it into bridge mode and when I do the Netduma stops working any ideas on the best setup for open bar with the ps4 thanks Link to comment Share on other sites More sharing options...
BIG__DOG Posted March 24, 2019 Share Posted March 24, 2019 Hi and welcome to the forum. Am I right in thinking that you have a vdsl line and not fibre? If that is the case then is your connection PPPoE? If that is the case and you do have pppoe then you will have to input your pppoe information into the netduma connection settings! Before we can help you further to correct your issue we need to know what type of connection you have and how you connect to your isp. So give as much info as possible regarding your network setup. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 24, 2019 Administrators Share Posted March 24, 2019 Hey, welcome to the forum! I believe you sent us a message on Facebook about this also, I've already responded there but in summary: That model doesn't have a true bridge mode, how did you put it into 'bridge mode' and also would reiterate the above, do you require PPPoE? Link to comment Share on other sites More sharing options...
Seanarcher Posted March 24, 2019 Author Share Posted March 24, 2019 Thank you for replying yes it is a dsl connection Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 24, 2019 Administrators Share Posted March 24, 2019 Do you have PPPoE? I'm quoting what you put on Facebook before replying here as well: Quote I factory reset the nvg then clicked bridge mode and restarted it. Now I got both 2.4 and 5 g disabled on the nvg and firewall off from what I have been reading online any other help would be great thank you So it actually has a bridge mode option? In that case you very likely do have PPPoE and those details need to be entered into the router. Link to comment Share on other sites More sharing options...
BIG__DOG Posted March 24, 2019 Share Posted March 24, 2019 You have not stated which model of netduma router you have. If it is the XR500/700 factory reset it and follow the on screen prompts, but make sure you have your PPPoE credentials ready to enter. You do have the option to setup connection without factory resetting, but the factory reset method is a better way to do it. Link to comment Share on other sites More sharing options...
Seanarcher Posted March 24, 2019 Author Share Posted March 24, 2019 I have the original Netduma running on 103.6 software Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 24, 2019 Administrators Share Posted March 24, 2019 We need to know if you have PPPoE. If you do that needs to be entered into Settings > WAN otherwise you won't get an internet connection. Link to comment Share on other sites More sharing options...
Seanarcher Posted March 24, 2019 Author Share Posted March 24, 2019 Just got off the phone with isp and yes it uses pppoe Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 24, 2019 Administrators Share Posted March 24, 2019 Okay you need to put those PPPoE login details (username & password) into Settings > WAN and then apply. Recommend restarting the router after that and you should have a connection. Link to comment Share on other sites More sharing options...
Seanarcher Posted March 24, 2019 Author Share Posted March 24, 2019 Ok so here will be a summary correct me if wrong get the pppoe from isp router enter them into interface of Netduma then will I enable the transparent bridge option sorry for questions I’m no tech wizard Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 24, 2019 Administrators Share Posted March 24, 2019 You can do it in whatever order you wish to and it should work, just make sure to reboot them once everything is set. Link to comment Share on other sites More sharing options...
Seanarcher Posted March 24, 2019 Author Share Posted March 24, 2019 Ok thanks I will keep you posted after I apply appreciate it Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Seanarcher Posted March 24, 2019 Author Share Posted March 24, 2019 Ok last question on isp modem isp protocol do I use pppoe or transparent bridge thanks I got the name and password for the pppoe on isp side Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 24, 2019 Administrators Share Posted March 24, 2019 You need bridge mode on the nvg and then PPPoE on the router Link to comment Share on other sites More sharing options...
Seanarcher Posted March 25, 2019 Author Share Posted March 25, 2019 Get the isp modem into bridge mode but when I do that I lose internet I pick up the Netduma but net doesn’t work I enabled the pppoe on the duma and put the name and password in there’s something I’m not doing right I got them both set back to default to have internet every time I try it as soon as I set isp to bridge is when I lose internet Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 26, 2019 Administrators Share Posted March 26, 2019 Okay not to worry, in this case I would recommend having bridge mode disabled. Put the router in the NVG DMZ, disable WiFi, UPnP & any port forwarding rules on the NVG. Then you can remove the PPPoE info from the router and use it as normal. It's basically the same as using bridge mode in that scenario. Just make sure all wired devices are connected to the router and none connected to NVG. Link to comment Share on other sites More sharing options...
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