Joshp2 Posted February 4, 2019 Share Posted February 4, 2019 So I updated my netduma a while back and after the update my geo-map disappeared. Any ideas on how to get it back up? Link to comment Share on other sites More sharing options...
BIG__DOG Posted February 4, 2019 Share Posted February 4, 2019 Hi Josh and welcome to the forum. You are gonna have to be more specific. Which router have you updated and when did you updat it? A simple factory reset should eliminate any problem you have. You could also delete your browser cache also. Please let us know more information and how you get on. Link to comment Share on other sites More sharing options...
Joshp2 Posted February 4, 2019 Author Share Posted February 4, 2019 I have the netduma r1. Updated it with the latest firmware in December. I've tried factory resetting it but that didn't work. It worked before I updated but thought maybe I had done something different to make it go away. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted February 5, 2019 Netduma Staff Share Posted February 5, 2019 15 hours ago, Joshp2 said: I have the netduma r1. Updated it with the latest firmware in December. I've tried factory resetting it but that didn't work. It worked before I updated but thought maybe I had done something different to make it go away. Very weird. I reckon something must have gone wrong with the upgrade. First off, test on different browsers and devices to see if the Geo-Filter loads. If it doesn't, I'd recommend downgrading then upgrading again. A factory reset after doing that should solve this. R1 Downgrade: http://support.netduma.com/en/support/solutions/articles/16000085792-downgrading-back-to-the-original-r1-firmware-from-dumaos R1 Upgrade: http://support.netduma.com/en/support/solutions/articles/16000085793-upgrading-your-netduma-r1-to-dumaos Link to comment Share on other sites More sharing options...
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