Jump to content

Help!!!!


Joshp2
 Share

Recommended Posts

Hi Josh and welcome to the forum. You are gonna have to be more specific. Which router have you updated and when did you updat it? A simple factory reset should eliminate any problem you have. You could also delete your browser cache also. Please let us know more information and how you get on.

Link to comment
Share on other sites

I have the netduma r1. Updated it with the latest firmware in December. I've tried factory resetting it but that didn't work. It worked before I updated but thought maybe I had done something different to make it go away. 

Link to comment
Share on other sites

  • Netduma Staff
15 hours ago, Joshp2 said:

I have the netduma r1. Updated it with the latest firmware in December. I've tried factory resetting it but that didn't work. It worked before I updated but thought maybe I had done something different to make it go away. 

Very weird. I reckon something must have gone wrong with the upgrade. First off, test on different browsers and devices to see if the Geo-Filter loads.

If it doesn't, I'd recommend downgrading then upgrading again. A factory reset after doing that should solve this.

R1 Downgrade: http://support.netduma.com/en/support/solutions/articles/16000085792-downgrading-back-to-the-original-r1-firmware-from-dumaos
R1 Upgrade: http://support.netduma.com/en/support/solutions/articles/16000085793-upgrading-your-netduma-r1-to-dumaos

Link to comment
Share on other sites

 Share

×
×
  • Create New...